The roller glide in your microwave rests under the microwave plate, and allows it to rotate when the microwave is running. It is a round plastic ring with 3 wheels spaced out around the perimeter. If ... No Longer Available
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
January 14, 2020
Where is the microwave plugged in and how do you remove the control panel
For model number JE2160BF01
Hi Beverly, thank you for your question. You would have to look at your appliance to see where you plugged in your appliance to your home. Before you begin any repair please unplug the appliance from the electrical outlet. Use a Phillips head screw driver to unthread the screws securing the grill. With the screws removed, open the microwave oven door and then the slide the grill to the left or just lift it right up to remove it. Next remove the control panel mounting screw then lift the control panel up to detach. Note the orientation of the wires attached to the electronic control board. Then depress the locking tabs on the control board to detach if necessary. Free the hinge tab from the front panel and remove the screw and washer securing the grounding wire. Release the ribbon connector and remove the screws securing the main control board and housing from the control panel. Depress the retaining tabs
and pull the housing out. Prepare the new touchpad and control for installation by removing it from the plastic packaging it came in and the protective coverings. Then align the control board housing with the new panel and snap it into place. Secure it with the screws. Connect the ribbon connector. Secure the grounding wire with the screw and washer. Insert the hinge tab into the front panel and reconnect the remaining wires to the terminals on the board. Insert the control panel tabs into the front panel slots and push the panel down and secure it with the mounting screw. Realign the grill and snap it into place. Then secure it with the screws. The repair is now completed, and you can plug it back in. The microwave should now work for you. Thank you and have a great day.
Was this helpful?
Thank you for voting!
November 3, 2022
the air come out like electric burn while using
For model number JE2160BF01
Hello Hong, thank you for contacting us. Burning smells such as melting plastic or burned wires when the microwave is in use indicate that the electrical components within your microwave are failing. We would recommend checking the main wire harness, part number PS953111, the turntable motor, part number PS237917, and the magnetron PS953838. Please reach out to customer service if you need help placing an order. Glad to be of help!
After looking up on the computer a schematic of the unit, all that was needed was removing four screws to remove the top and side cover which was one piece. Next was removal of electrical connection to burned out lamp, then removing burned out lamp and installing the new lamp and reconnecting electrical connection. Job was complete after reinstalling the cover.
Microwave now working with new lamp lighting when in use.
First, I read the PartsSelect DIY report by Linda, Warsaw, IN. With confidence, I purchased the magnetron. Upon receipt, I took the built-in microwave out of the cabinet, set the unit on the kitchen floor, and was stopped cold by the Safety Torx nuts on the reverse of the unit. Borrowing the right wrench allowed the 20 minute start-to-finish part changeout and reinstallation of the unit in the cabinet to proceed. The old magnetron was the defective part. Discovery of the 10-year Parts-Only warranty on the less than 10-year old unit was insufficinet to guide me to take the unit in for their Labor bill to repair. New part in hand, it just was that easy - and assumed to be no less expensive.
First I ordered and replaced the diode. That did not help. Then I ordered both the magnetron and the thermostat magnetron because I didn't know what I was doing. After I replaced those, it still wouldn't heat. So I called an electrician. He noticed I had knocked a wire loose. I connected it and the microwave worked. I reconnected the old magnetron, just to test it. It didn't work. Then I put the new one back in. It's working just fine now! It took quite a while to put everything back in place because it was a built-in. But it was a lot cheaper than getting a new microwave, even with the cost of a repair man to show me I had a loose wire!