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3 questions answered by our experts.
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Maria
February 15, 2020
How do i remove the water filter from the fridge? I opened as the arrow showed but didn’t open fully and i do not want to break it for when i get a new one. And how come the price for this filter is so expensive? It comes just one in the box right?
For model number ISC21CNEDS00
Hello and thank you for writing.
Water filter PS11701542 is sold as one per box.
HOW TO CHANGE REFRIGERATOR WATER FILTER EDR3RXD1
1. Press the eject button to release the filter from the base grille.
2. Pull the filter straight out.
3. Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.
4. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place. NOTE: You can run the dispenser without a filter. Your water will not be filtered. Simply insert the cap all of the ways into the base grille and rotate the cap until it is firmly in place.
5. Remove the protective covers from the O-rings.
6. Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.
7. Flush the water system.
We apologize that our prices are not as low as you expected. We base our prices on what we are charged by the manufacturer for the parts. We try to keep our prices as low as possible but do also have to keep them at a level to help cover our costs. We hope this helps to explain the reasoning behind the prices. Good luck with your repair.
My ice maker is not working. Is there anything I can do to fix it?
For model number ISC21CNEDS00
Hi Heather, thank you for contacting us. We have concluded that the issue is with the icemaker assembly, part number PS11752389. You may need to replace it to fix the issue. We hope this sorts out your problem!
Hi Chantal, Thank you for asking. We researched the model and it does not list a Defrost Timer. The Defrost Cycles controlled by the Control Board. Good luck!
WARNING: REPLACING THIS PART REQUIRES CUTTING AND SPLICING ELECTRICAL WIRES. RISK OF ELECTRICAL SHOCK OR FIRE. DO NOT ATTEMPT THIS REPAIR IF YOU ARE NOT EXPERIENCED WITH ELECTRICAL WIRING.
Part Info: The bi-metal strip is clipped onto the evaporator coils and is designed to regulate the defrost coil temperature. If it is not functioning properly you may notice ice buildup preventing air flow (and preventing proper refrigeration), or more rarely the freezer side may get too warm during the defrost cycle.
1: UNPLUG THE FRIDGE! If there is ice buildup, wait until the ice has melted. A box fan blowing at the ice will help melt it more quickly.
2: Remove the panel covering the evaporator coils. It's located inside the fridge, on the freezer side.
3: Un-clip the bi-metal strip from the evaporator coils.
4: Unplug the wires from the evaporator fan, defrost coil and bi-metal strip, then disconnect the main connector that is plugged into the rear wall.
5: Clip both wires to the old ( bad ) bi-metal strip. Cut close to the casing of the bi-metal strip so there are long wires to splice onto.
6: Strip 1/4 to 1/2 inches of insulation off of the ends of the wires ( depending on the size of the wire-nuts you use). Twist the bare wires slightly to prevent fraying.
7: Do the same for the ends of the wires on the (new) bi-metal strip.
8: Take the ends of the wires belonging to the (new) bi-metal strip and the wires coming from the main plug. Take the like-colored wires, and twist the bare metal ends together.
9: Twist on wire nuts, for both sets of wires. Make sure they are snug, with no bare wire showing.
10: Tape over the wire nuts with electrical tape. Tape over the wires nuts in a spiral fashion, completely covering the nut and both wires that are now spliced together. This will prevent accidental shorting.
11: Plug the main plug back into the rear wall of the fridge. Also re-connect the connectors to the evaporator fan and defrost coil. Make sure the clips on the connectors are snug to ensure a good connection.
12: Clip the new bi-metal strip onto the coils, in the same spot as before. ( Usually just after the small incoming copper tubing that connects to the coils, known as the expansion valve. That is usually the coldest spot on the coils during operation).
13: Replace the panel that covers the coils.
14: Plug the fridge back in... Now you fridge should defrost correctly. If it does not, your defrost coil could be burned out, or the control board could be faulty.
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
