Models > GY397LXUQ04

GY397LXUQ04 Whirlpool Range - Overview

Sections of the GY397LXUQ04

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Manuals & Care Guides for GY397LXUQ04

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Light Bulb - 40W – Part Number: 8009
Light Bulb - 40W
★★★★★
★★★★★
(27)
PartSelect #: PS884734
Manufacturer #: 8009
This an authentic OEM 40-Watt replacement light bulb, used in a number of household appliances. It is specially designed to withstand extreme temperatures, which is why these replacement bulbs are mos...
$14.96
  In Stock
Long Oven Sensor – Part Number: 12001656
Long Oven Sensor
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★★★★★
(20)
PartSelect #: PS1570174
Manufacturer #: 12001656
This oven sensor kit comes with two harness adapters. This sensor detects the temperature within the oven cavity.
$47.67
  In Stock
Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(16)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$10.20
  In Stock
Bake Element – Part Number: WPW10310274
Bake Element
★★★★★
★★★★★
(34)
PartSelect #: PS11752540
Manufacturer #: WPW10310274
This bake element is found on the bottom of the oven. his bake element is for ranges. The bake element is at the bottom of the oven and supplies the heat for baking. Unplug the range or shut off...
$130.50
  In Stock
Door Gasket – Part Number: WPW10162384
Door Gasket
★★★★★
★★★★★
(19)
PartSelect #: PS11749287
Manufacturer #: WPW10162384
This oven door gasket comes with built in retaining clips.
$111.22
  In Stock
Inner Door Glass Pane – Part Number: 74003645
Inner Door Glass Pane
★★★★★
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(15)
PartSelect #: PS2081701
Manufacturer #: 74003645
Glass only.
$130.28
  In Stock
Oven Rack – Part Number: WP7801P173-60
Oven Rack
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(4)
PartSelect #: PS11744745
Manufacturer #: WP7801P173-60
Used in the lower oven. Sold individually.
$115.55
  In Stock
Insulation – Part Number: WPW10208653
Insulation
★★★★★
★★★★★
(6)
PartSelect #: PS11750415
Manufacturer #: WPW10208653
Oven Wrap Insulation.
$77.41
  In Stock
6" Surface Element, 1200 W – Part Number: W11171119
6" Surface Element, 1200 W
★★★★★
★★★★★
(11)
PartSelect #: PS12348164
Manufacturer #: W11171119
Sold individually.
$178.25
  In Stock
Door Hinge - Left or Right Side – Part Number: 74011142
Door Hinge - Left or Right Side
★★★★★
★★★★★
(3)
PartSelect #: PS2088468
Manufacturer #: 74011142
Sold individually.
$107.02
  In Stock
Infinite Switch - 6 Inch – Part Number: WP7403P238-60
Infinite Switch - 6 Inch
PartSelect #: PS11744486
Manufacturer #: WP7403P238-60
$87.37
  In Stock
Cooktop Cleaner – Part Number: W10355051
Cooktop Cleaner
★★★★★
★★★★★
(1)
PartSelect #: PS3492527
Manufacturer #: W10355051
Sold individually.
  No Longer Available

Questions And Answers for GY397LXUQ04

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Ron
November 30, 2023
The LED display is lit up when the oven is cold but goes black when the oven is warm/hot. All the buttons work OK, we just can't see the clock/timer or temperature of the oven. Do you think it is a control panel or switch membrane problem? Thanks for your help.
For model number GY397LXUQ04
PartSelect logo
Hello Ron, thank you for the question. The issue is most probably with the electronic control board, part number PS11746002. We would suggest replacing it to fix the problem. Glad to be of assistance!

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Meserve
November 4, 2023
The Display (clock and temperature) is dim and hard to see. Is there a way to brighten the display or does the control board need to be replaced?
For model number GY397LXUQ04
PartSelect logo
Hi Meserve, thank you for contacting us. Based on our research, if the display is dim, it indicates that the electronic control board, part number PS11746002, is most likely faulty and may need to be replaced. Glad to be of help!

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Common Symptoms of the GY397LXUQ04

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Little to no heat when baking
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Element will not heat
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Oven is too hot
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Oven not heating evenly
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Will Not Start
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Touchpad does not respond
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Door won’t close
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Will not program
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Little to no heat when broiling
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Door won’t open after self cleaning cycle
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Oven not holding 350 F, when cooling the coils did not reheat
Removed the oven door by opening slightly, then pic door up to remove. Remove 2 screws holding oven sensor in place, gently pull on sensor to remove, had to remove about 8 inches to get at plastic connector. Unplug connector, had to use an adapter cable supplied with the PartSelect kit to install new sensor, push cable back into opening, reinstall 2 screws. The oven works fine! Note that due to thermal lag the temperature overshoots to 370 degrees and undershoots to 340 degrees, this appears to be normal oven operation. Putting door back in place was easy.
Parts Used:
Long Oven Sensor
  • David from Westford, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
156 of 196 people found this instruction helpful.
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mice had made nests in the insulation wrap in the range
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
Parts Used:
Insulation
  • Wendy from Red Hook, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
98 of 132 people found this instruction helpful.
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F1-1 code
First I removed the two screws that hold the element in place. I then pulled the sensor out about 3 inches and disconnected the two wires. Next, I connected new sensor and screwed the new sensor back in place. One area for caution. Make sure that the electrical connection is pushed in past the insulation on the back side of the oven. Failure to do so will cause the plastic plug connector to melt from oven heat.
Parts Used:
Long Oven Sensor
  • charles from marstons mills, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
74 of 99 people found this instruction helpful.
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