This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
Ask our experts a question about this model and we'll get back to you as soon as possible!
2 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Barbara
January 25, 2022
Water keeps pouring into the machine even when the machine is off have to turn off water source for it to stop
For model number GTW490ACJ4WS
Hello Barbara, thank you for your inquiry. The two most common reasons are a failed water inlet valve, and malfunctioned water pressure switch on the Washer Cycle Selector Switch Assembly. The part number for Water Inlet Valve Assembly PartSelect Number PS12726769 and the part number for the Washer Cycle Selector Switch Assembly PartSelect Number PS12754096. Good luck with your repair.
1 person found this helpful.
Was this helpful?
Thank you for voting!
Russ
February 25, 2020
Our clothes are getting little holes in the garments. My wife says certain clothes are not put in the GE dryer. Appliances are less than 2 years old.
For model number GTW490ACJ4WS
Hello and thank you for writing.
Are you using a final spin speed in your washer that is too high for the type of fabric you are washing? Cotton clothes should not be spun higher than 600 revolutions per minute (sheets and towels can use a higher spin at 1400 revolutions per minute). Jeans should spin no higher than 900 revolutions per minute and delicates and silks should use a 400 revolutions per minute spin cycle. If you don't have your washer manual with this information, call the manufacturer or find one online. Spinning too rapidly can pull clothing into the tiny holes and crevices of the washer drum and cause fibers to wear and tear.
Overloading the Washing Machine
Are you overloading the washing machine? This not only affects the cleaning level of each cycle but can also cause garments to get hooked on zippers, decorations, and buttons on other clothing. Always zip, button, and fasten all clothing before washing and turn items inside out.
Bra Underwires
Are you missing an underwire from a bra? Underwires can get caught between the drum and the side of the washer and then poke through the washer drum holes. You may not feel it when the washer is empty but the agitation of the washer may cause the wire to snag clothing. To remove the wire, you'll have to remove the outer housing of the washer.
We hope this information helps. Please contact us anytime if you require further assistance.
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this model and we'll respond as soon as we can.
Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.