This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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Kiele
March 6, 2023
How to trouble shoot what is the cause of my washer not draining? If it’s pump or lid lock!
For model number GTW490ACJ2WW
Hi Kiele, thank you for contacting us. According to our research, you may need to check the drain hose assembly, part number PS11729495, and lid door strike, part number PS11729471, if these are functional then you have to check the following parts through the multimeter via a continuity test to fix the issue: pump drain assembly, part number PS12723115, lid switch assembly, part number PS16554755, and control board, part number PS16743401. We hope this helps!
The dryer is not drying well. I think it's maintenance.
For model number GTW490ACJ2WW
Hello Patricia, thank you for reaching out to PartSelect. We suggest you take a close look at the thermistor, part number PS16542660, to check if it is working properly. If the issue is still there you need to check the main control board, part number PS16874148. We hope this sorts out your problem!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.