This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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4 questions answered by our experts.
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Regina
December 15, 2019
How do I get the paperwork to this washer to reset the washer it will wash spin but goes into rinse but never puts water in it then it goes into spin then shuts off
For model number GTW485ASJ3WS
Hi Regina, do you mean the manual? You can find this by searching your favorite search engine for "GTW485ASJ3WS manual". The most common cause for your symptoms is a faulty door lock/lid lock striker. Thank you for your question and good luck with your repair!
The washer keeps filling I don't think it's sensing
For model number GTW485ASJ3WS
Hello Samuel, Thank you for the question. We suggest checking the Water Pressure hose for a blockage or build up preventing the water from reaching the pressure switch. This issue could also indicate the pressure switch on the User Interface Board is faulty and not sensing the water pressure. You can also test the Water Inlet Valve to make sure it is working properly. Set your multitester to the ohms resistance scale X 1. Place each of the meter's probes to one terminal. Because the reading can vary from brand to brand and from model to model, there is no one reading you should receive. However, if your test produces a reading of infinity, then the solenoid is bad and the water valve should be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Kathy
December 19, 2019
What is the capacity cuft of this washer. I know it said high capacity but can’t find it in the manual. I love being able to wash bedspreads
For model number GTW485ASJ3WS
Hi Kathy, thank you for your question. This appliance is 4.2 cu ft. Good luck with your repair.
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Tio
December 21, 2022
There is no water flowing into the washing machine
For model number GTW485ASJ3WS
Hello Tio, thank you for contacting us. The issue is most probably related to a faulty water inlet valve, part number PS12726769. It supplies water to the washer and its faultiness can make the washer water deficient. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.
