This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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6 questions answered by our experts.
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Paul
May 26, 2023
Stopped working in the spin drain cycle . Machine turns self off and will not come back on . Lights do not illuminate when lid is open . Will not start when power button depressed . Machine is plugged in .
For model number GTW485ASJ0WS
Hello Paul, thank you for reaching out. Based on our understanding of the issue, we would suggest you replace the control board, part number PS16874148, to fix the issue. We hope this is what you were looking for!
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Tina
June 28, 2023
My start button doesn’t work. Is there a part that I can order?
For model number GTW485ASJ0WS
Hi Tina, thank you for writing in. Our research has found that the likely culprit is the Button Tree, part number PS11726902. If this part gets worn it will no longer make proper contact to the Board. We hope this helps.
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John
September 27, 2023
Mashing will not rinse
For model number GTW485ASJ0WS
Hi John, thank you for reaching out. Based on our research, washers won’t move to the next cycle until they drain. If there is standing water in your washer, we suggest that you check drain hose for any clogging. If there is no clogging in the drain, then your drain pump, part number PS12723115, needs to be replaced. We hope that helps!
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Larry
January 10, 2020
We lost water, so my wife unplugged the machine. We got water back on but now the washer just goes to sensing and nothing happens. It sounds like it’s pumping water but that’s it. I tried unplugging it, and doing the lid thing but nothing. If i hold the pause button all the lights come on then it says washing for a second but nothing moves? I think the mother board may be gone?
For model number GTW485ASJ0WS
Hi Larry. That does sounds like the mother board. Sadly this part is discontinued, however you can contact the manufacturer to see if they have a suggested replacement. If they can provide you with a part number feel free to contact us back to see if we have the part in stock. Thank you for your question and good luck with your repair!
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Glen
February 8, 2023
After the washing cycle finishes, the clothes come out wetter than usual. Not soaking wet, but almost like the spin cycle happens but not as fast. The spin cycle is definitely happening but not working as well. I've tried checking exhaust hose, pump to expel water, drive belt and all seem to be in good working order. Thanks for any help! -Glen
For model number GTW485ASJ0WS
Hello Glen, thank you for your question. Our research shows that the issue is related to the drive motor, part number PS11763333. We hope this helps, good luck with this repair!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.