This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
Designed to regulate water flow during wash cycles, this inlet valve assembly manages both hot and cold water entry into your washing machine. Common signs of a failing valve include improper filling,...
Having trouble with your GE washer? Our Nut Hub could be just the solution you need. This little device has a big job ? it tightly secures your washer hub to the gear case shaft. Its accuracy helps yo...
This large white washer lid is a genuine OEM replacement for top-load washing machines, designed to cover the drum securely, prevent water splashing, and ensure safe operation during wash cycles. Buil...
Struggling with a faulty washer? It might just need some love with a simple part replacement. Our GE Washer Hub, often known as the hub nut, could be the perfect fix you need. This tough, reliable lit...
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38 questions answered by our experts.
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Allan
July 19, 2021
I am getting oil on the pulleys and belt
For model number GTW465ASN1WW
Hello Allan, Thank you for the question. Normally this is an indication of Transmission issues and it may need to be replaced. We hope this helps!
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David
February 10, 2024
Water valve froze and wet control board replaced water valve now it want power on I'm sure I have power to washer
For model number GTW465ASN1WW
Hello David, thank you for reaching out. Based on the description that you have provided, we would recommend replacing the control board, part number PS16874148, to fix the issue. We hope this helps.
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Lucas
January 17, 2023
I have this model washer and it shakes violently when it gets to the spin cycle. I have replaced all 4 suspension rods, as that was the first recommended repair. Any advice on other possible solutions? Thank you in advance!
For model number GTW465ASN1WW
Hello Lucas, thank you for your question! Check to see if the washer is overloaded or if a bulky item is causing it to become unbalanced. If all is well on the inside, it is also possible that the washer is unleveled or unbalanced due to improper installation or uneven floors. Check that all four legs, part number PS12726732, are in contact with the floor, or place a leveler on top of the washer. If your washer is old and you hear a loud banging or clanging during the spin cycle, it is possible the drum bearings in the gearcase, part number PS16729510, have worn out, causing the basket or drum to get out of balance. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
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Cindy
January 15, 2022
Why does machine fill with water when it’s shut off?
For model number GTW465ASN1WW
Hello Cindy, Thank you for the question. This is normally caused by a faulty Water Inlet valve. It can become stuck open and allow water through to the drum even when not in use. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Mike
April 13, 2023
Water temperature switch d handle
For model number GTW465ASN1WW
Hi Mike,
Thank you for your question. The temperature switch is sold in a set of 4 switches. The part number for the set of 4 selector switches is PS12754096. We hope this helps!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conversation with parts person, and after a little digging, it was NOT the correct board, correct board was not available. Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.
