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Mike
December 30, 2019
Someone pushed in the water/ice/crushed trio of buttons on the left door of this unit turning the entire digital temp displays and controls dark and disabling the water/ice dispenser as well as the interior lighting of the refer. The unit continues to chill in the refer as well as freeze in the freezer. I would like to know how to access the control unit to attempt to un-stick the controls that seem to be causing the problem. How to do?Thanks,
mike
For model number GFE27GGDAWW
Hello Mike and thank you for writing.
For your convenience, we have attached the link to your service manual. We hope this helps. Good luck with your repair.
https://partselectcom.azureedge.net/assets/manuals/7B15999B8569B1C1B356CFEEEB45667DB0006727.pdf
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I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.
I went on line to see if there were others having this same problem and found that there were many with the same problem.
After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.
I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.