Use this scraper for your ceramic/glass cooktop. It has a retractable blade and is an all-purpose tool for cooktops, mirrors, windows and tile. Use it to also remove paint, paper, dirt, stickers and more.
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2 questions answered by our experts.
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Tom
December 1, 2019
Our stove top is working sporadically. It will work for a while but then all five elements will go out for a while. We leave it off for a while and they will work again. It's very frustrating especially this past thursday (thanksgiving). Please advise.
For model number G9CE3065XB00
Hi Tom, thank you for your question. There are a couple of parts that could cause this issue specifically. It sounds like the part you may want to look at first would be the wiring of your appliance. If all five of your elements are effected then that is the most likely issue. You can also test all of your elements and switches separately as well. You will need a multi meter to be able to test the parts. The first part you will want to check is your radiant element. It should be reading between 0 - 120 ohms to be working correctly. The other part to check would be your infinite (or surface burner) switch. When you remove that part from the appliance, connect each probe from your multi meter to the prongs and then turn the switch to an on position. If you get no continuity then the switch is the issue. I hope that helps. Good luck with your repair.
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Pik
March 25, 2023
that is the used one my friend give to me when i hook up the electric cannot turn on he said possible the conntrol panel down there not working if need to order a part to chang will be how much
For model number G9CE3065XB00
Hi Pik, thank you for contacting us. You may need to replace the control board, part number PS11753071. Before replacing the control board, we recommend checking the high-limit thermostat, part number PS11744548. Good luck with your repair!
Took 2 screws under front edge of smooth top. Unscrewed ground wire from back of smooth top unit. Unplugged 2 wire bundles, from back. Took bad element out , put in new one. Put back together. About 10 min's tops. Easy peasy.
really easy! Removed 2 screws under the glass top at the front, access from the open oven door, then removed the ground wire, removed the stove top, took the element holder off,( 2 screws)and replaced with new element, 30 minutes. I ordered the part and came within 18 hrs of ordering it, fantastic experience.
![](https://partselectca-dsfph5cffxaaesb6.z01.azurefd.net/12348164-1-S-Whirlpool-W11171119-6-amp-quot-Surface-Element-1200-W.jpg "6" Surface Element, 1200 W – Part Number: W11171119")