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Colleen
September 9, 2021
The ac is not very cool and it has stopped dripping water? What could be the problem?
For model number FFRH18L2R20
Hello Colleen, Thank you for the question. This is normally caused by a dust or dirt build up in the filter and on the coils. We suggest cleaning both so it has a better air flow to cool properly. We hope this helps!
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Robert
January 7, 2020
My unit is heating up but will not turn off automatically...i have it set on auto and i have cleaned filter
For model number FFRH18L2R20
Hello Robert, thank you for your question. The first parts we would recommend testing are the sensors which are PartSelect Number: PS3655657, PartSelect Number: PS2582334, PartSelect Number: PS2359468. If the sensors are fine, the issue could be with the main control board. I hope this helps.
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Francisco
January 18, 2020
Why wont the heater stop blowing heat despite my lowering the temp. To 60 degrees whille the room registers the ambiant heat to be 78 degrees?
For model number FFRH18L2R20
Hello and thank you for writing.
Your unit has 3 sensors that could be faulty, you should test them.
Sensor PS3655657.
Sensor PS2582334.
Evaporator thermistor sensor PS2359468.
If the sensors are ok it might be a faulty control box PS9495338.
We hope this helps. Please contact us anytime if you require further assistance.
Unit stays on and runs cold even after pushing the on/off button on the display. All indicators show on the display. Fan speed button works, Temp up/down works, Mode does not work. Heat mode does not work. Only way to shut it off is to hit the test button on the plug.
I am thinking Relay 7 on the Power control board is failed closed?
For model number FFRH18L2R20
Hi Joel, thank you for reaching out. Based on the description that you have provided, we would recommend checking the PC Board, part number PS9864875, to fix this issue. We hope this solves your issue!
Why is there not a replacement control board for this model? I bought this ac from lowes and it last 2 years? Where can i get a control board?
For model number FFRH18L2R20
Hello Michael, thank you for writing. Yes, there is a power control board and it is part PS9864875. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
I bought both PC BOARDS and the 3 thermostats even tho I read that cleaning the thermostats will sometimes work. Installed thermostats but still blew hot. Installed push button control module because wife said the buttons don't always work, still blows hot. Slide out A/C from frame about 8 inches, remove 4 screws that hold top cover. All the wires and thermostat connectors must be removed to get main control module out. I took lots of pictures and made my own wiring diagram with notes. The wire connectors look like regular push type, but they do have a release tab that can be pushed with needle nose plyers. Remove screws holding module, and do everything in reverse. Yes, the A/C works properly now. I spent an extra $110 for the thermostats and push button control, but am very happy it works and didn't have to buy a new A/C.
Removed Window Air Conditioner from box purchased New. Plastic Fan Blade was broken when purchased and Appliance store would not repair. Second phase removed cover from the fan area removed and replaced fan blade replaced cover and reinstalled unit into the window case.
