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Barbara
February 25, 2022
Dishwasher isn't draining completely so has standing (looks dirty) water in tub after cycle. Filter etc clean.
For model number FFBD1821MW1B
Hello Barbara, Thank you for your inquiry. We have researched your model and you could have an issue with the drain pump or one of the drain hoses. Check the flapper and hose for any obstructions, and you can test the drain pump with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
The upper spray arm doesn't rotate. Water is getting to it but there doesn't seem to be enough pressure to make it rotate. The lower spray arm works fine.
For model number FFBD1821MW1B
Hello Eric, thank you for getting in reaching out. Our research on your model shows that the issue could be caused by a faulty spray arm, part number PS3498113. If replacing it does not help, you may need to replace the motor, part number PS3498119. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
Remove front Fascia on floor, use AC sniffer find hot wires into unit. Flip circuit breaker at panel. Verify no AC, shut water valve off on Dishwasher supply. Disconnect two valve wires to solenoid. Use wrench set to find proper size and use to remove supply line. Unscrew two Phillips sheet metal screws that hold valve support bracket and remove bracket with it now being held in by water inlet valve hose to interior wall of Dishwasher. Use Tin Snips to cut off metal band securing hose to old water inlet valve. Place new valve onto inlet hose, secure with new hose clamp (you must supply) tighten hex nut on clamp till water tight. Fasten wires onto the solenoid and mount assembly support bracket to dishwasher. Now connect water supply line after wrapping threads with pipe dope tape fasten and secure nut with adjustable wrench till water tight open supply valve and look for leaks with a flash light. If no leaks, reset breaker and test run and drain. No leaks replace fascia and have a Beer great Job saved $850 min. on a new dishwasher!
