The door strike on your washing machine allows your washer door to lock properly, and operate efficiently. If you notice that your washer door will not open or close, leaks or the washer will not star...
This kit is used for front load washers and includes 2 dual-stage shock absorbers, 1 spare shock mounting pin and 4 locking nuts. These shock absorbers keep the washer from vigorous shaking during it's cycles.
This door lock and switch assembly is manufactured to lock the door on your front load washer to prevent it from opening while it is running. You may need to replace the door lock and switch if the do...
The pump is what your washer uses to remove the water from the tub. This part is the pump and motor assembly which includes the red flapper to prevent drain back flow.
Also known as a Door Boot Seal and is used in front load washers. This part is used to keep the clothes inside the tub during the wash cycle. The folds in the bellow allow the tub to move separately f...
This is a replacement screw for your washer or dryer. The screw is approximately half an inch in length and is a Phillips-head screw. It screws in from the outside of the drum, into the vane/baffle. T...
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4 questions answered by our experts.
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Chris
April 27, 2023
I wish I can send you a picture so you can tell me exactly what I need. I need a new door strike. I didn't see anything like it on you website. Can you help me?
For model number FAFW3801LW4
Hi Chris, thank you for reaching out. The part you are looking for is door strike, part number PS890617. We hope this helps!
In the middle of the night, our washing machine started beeping randomly. The led cycle option lights were blinking on and off and the small digital screen was flashing segments of its digits (no complete numbers). When my wife started a load of laundry this morning it stopped the cycle a couple minutes in and did its random blinking and beeping again. Do you have any idea what might be going wrong?
For model number FAFW3801LW4
Hello and thank you for writing.
You might have had a power surge or power out that might have damaged one of the control boards.
We suggest to try a hard reset:
Go to your breaker box and shut the breakers for your unit off, wait 5 minutes and then turn the breaker to on again. That should hopefully clear this problem.
If this does not fix this problem then your control board PS6447963 and/or PS11758142 might be shorted, you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Afternoon what the part number inlet valve filter screen
For model number FAFW3801LW4
Hi Ayana,
Thank you for your question. The screens are sold with the water inlet valve. They are not sold separately. If the screens are damaged, you will need to replace the water inlet valve. We hope this helps! Good luck with the repair!
Hello Alexander, thank you for your inquiry. When your washing machine is overstuffed, it may fill but not spin. This may also happen when the load is not balanced properly. Check whether the washing machine is balanced or not, and whether the drain pump is not blocked. If it is not the issue, you will need to check the following parts: the door lock and switch assembly, part number PS12364048, the drive belt, part number PS1990787, the control board, part number PS11758142, and the drive motor, part number PS2373340. Please reach out to customer service if you need help placing an order. Glad to be of help!
This was one of the simpliest repairs I have ever done taking less than 5 minutes to complete. On the inner door I removed the two screws that hold the plastic catch in place. I then removed the broken catch and put the new catch in place. Finally I replaced the two screws that hold the catch in place and it was done.
1. Unplug unit. 2. Unscrew 2 nuts holding top in place in rear of unit using phillips head screwdriver. 3.Slide top back and remove. 4. Open door of washer and unscrew 2 screws holding in door lock unit. 5.Pull out unit from the top and install new unit reconnecting the 3 wire connections.
remove top of machine by removing 3 screws along the top edge in the back of your machine and then sliding the top back and up. Then loosen the screws holding on the control panel enough to get to the 2 screws at the top of the door panel. Next remove bottom panel by removing 2 screws along bottom edge then pulling it free from snaps. Then along the outside lip of the bellow, just inside the door, is a wire clip that is easily removed by prying it past rubber lip with a screw driver and lifting it away. Remove the door panel by removing the 2 screws you exposed by loosening the control panel and 2 more along the bottom that were exposed when removing bottom panel. After the door panel is removed and the bellow is completely exposed, you will find that it is held in place by a circular spring which wraps the whole way around the drum opening. Again it can be removed by prying it out away from the groove in which it sits with a screw driver. Now your machine is broken down as far as it needs to be. From here you can follow the directions included in your new bellow kit and put it back together by following these instructions in reverse.