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William
July 27, 2021
Induction stovetop not working. Displays problem code e31.
For model number EW30IS65JSD
Hello William, Thank you for the question. The error code E31 indicates that it has detected an internal generator error on left side cooking zones. The Generator PartSelect Number PS3491041 will need to be replaced. We hope this helps!
All 4 zone control and displays have 3 red rings illuminated around them with 8.8 in the middle of the rings. What does this indicate? They will not go off and the zone control does not operate. Please advise.
For model number EW30IS65JSD
Hello Len, thank you for your question! We have found that symbol 8.8 usually appears due to the light in the background. This is normal and does not indicate an appliance malfunction. To remove it, try to reset your washer by unplugging it for 5–10 minutes. If the problem persists, then the issue is either with the power control board, part number PS1991931, or the electronic control board, part number PS2378973. We hope this solves your problem!
I am getting an "f15" when i try to turn the oven on. The stoves function properly.
For model number EW30IS65JSD
Hi Kris,
Thank you for your question. If you are getting the F15 error code, there is a thermal switch in back of the oven behind the access panel that has a red button on it. If you press it, it should reset the oven.
We hope this helps! If you have any questions, please let us know.
Our Electrolux induction range EW30Is65jsd is throwing the following error codes: F15 and E35.
Last night while making dinner, there was a visible spark/arc on the cooktop and a loud pop sound, then the code F15 and E39 displayed. I then went through the test protocol per the range instructions and the following error codes displayed: F15 and E35.
To address the F15 error, I pulled the panel off the back to reset the thermal switch but I do not see one.
For model number EW30IS65JSD
Hi Raymond,
Thank you for your question. The thermal switch, part number PS1991939, should be found on the right side of the back panel. If the reset does not fix the issue, you will need to replace the electronic control board. The part number listed under your model number for the electronic control board is PS2378973. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
Hello Damian, thank you for your question. That error code is in relation to the board or touch pad. We would recommend checking the connections between the touch pad and board and test the board. If the board is faulty it should be replaced which is Part #: PS2378973. I hope this helps.
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PF alarm appeared on display. Noticed clicking when cord was moved. Had arced for some time and melted original block. New part slightly different. Only has 3 lugs, old one had six. Stack using washers provided. Take note of colors before disassembly. Use caution while working through access opening. The edges are sharp. Only tools needed are phillips screwdriver, deep socket for lug nuts. Nut driver optional. Hope this is helpful.
Turned power off at electrical panel. Pulled oven away from wall. Removed back cover (6 screws), then unplugged wires from old receptacle. I had to pull the squeeze clips backwards & break them to remove the old receptacle - couldn't squeeze them enough to remove them otherwise. The old receptacle came out through the inside of the oven, and the new one snapped in easily from inside the oven as well. Replaced wiring, installed new bulb, restored power & tested. Replaced back cover. Good time to vacuum under/behind where the oven usually lives before sliding it back to the wall.
This was the first time replacing the fan. It is a lot easier to work in the oven compartment with the oven door removed, only two screws on the door and the hinges were released. I found that a couple of the screws were either rusted or stripped so I used a pair of pliers to remove the screws that were holding the diffuser in place. Once there was access to the fan I found that the fan was warped and that the blades were scraping against the back wall of the oven. The next challenge was to remove the retaining nut. I used a sheet metal screw to secure the warped fan to keep it from spinning. once I figured out that you have to turn the retaining nut to the right to loosen, it came off easily. 1/2" socket with extension. When I replace the fan I used two washers for spacers to make sure that the fan would not scrape the wall of the oven. Its been tested many times and the oven does not make that horrible sound anymore.
