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Questions And Answers for EI30BM6CPSA
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John
January 7, 2022
Looking for light bulbs located on the underside of the microwave can Electrolux canada supply these? The info on the bulb is kec 125v 40. Please advise. Regards
For model number EI30BM6CPSA
Hello John, Thank you for your inquiry. We have researched the model number you have provided and the part number for the light bulbs on the bottom of the microwave is PS5136236. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
We had a power outage and when the power came back on the led light is so faded we can barely see it. The inside light still works. It's as if it's almost faded out.
What do you think the issue is?
For model number EI30BM6CPSA
Hi Helen, thank you for reaching out. Most of the time replacing the defective PC board, part number PS12728971, can solve the issue of a dim display. However, a control assembly, part number PS11726493, can also be the culprit. We hope this solves your problem!
Remove vent cover then remove touch screen control panel. When you remove control panel take photo of where everything is plugged in then unplug and remove control panel. 3 door switches located next to door in a plastic chassis. Test each switch with current tester. Remove the bad switch and replace with the new one. You tube DIY helped.
First thing I dir was search YouTube for any related videos and found this one https://www.youtube.com/watch?v=uHj4H9Fdxrc, it was the exact problem my microwave was exhibiting. Once I verified the problem by troubleshooting, I removed the part and verified that the switches were working fine, the door latch assembly showed signs of wear which was the cause of the problem. After receiving the replacement part I installed it, verified that power was restored to the unit and reassembled the microwave, works fine, hope it lasts a long time!
Went through some anxious hours when I found that the MW would not turn off. The only way was to leave the door open. Not a solution. Tried a appliance repair that I knew, they didn't work on MWs. Spoke to the manufacturer, for $99 would come out and then tell me the real cost to fix. After more searching, even to maybe getting a new MW, (which necessitates getting a new bracket for the over the stove MW. They evidently are not standard, but proprietary to brands. Not good!)Buying a MW, okay, but someone has to put it in. Where are the good old days of selling, delivery, service? I'm from a small town, that's SOP. I found PartSelect and called them. They didn't have the exact problem I had. They had a FAQ about the MW not starting. Mine wouldn't stop. After describing what was happening, they had it in one. Looked at the plastic latch, bottom was curved out of shape. Door wouldn't close properly, causing it to run. It didn't heat, just ran. I ordered the parts. A spring and a latch. They came in quickly and my son and I began the repair. Found a You Tube on a similar type of door and they posited it might be the latch with step by step to follow. Ran back and forth from computer to kitchen. Now, we didn't have the right tools to go along with the video we were watching. A long thin blade (about 12 inches) knife was used as the putty knife to pry up the edging that held the door glass. My son's long thin tiny philips screwdriver he uses to fix toys worked for the really tiny screws that held the latch part. We didn't have long nose pliers, but we messed up that part anyway, forgot to put in the new spring with the new latch. We worked it by hand and it went back together. Put it all together and discovered we forgot to put those tiny screws back at the latch. Wrestled the door back on and started it. Almost had a heart attack as it still was running when off. So unplugged,let it reset and it's been fine. Think it probably would have gone smoother with the proper tools. Anyway, glad I found PartSelect and that it was a relatively easy fix, even for those without tools and experience. A am a retiree, so don't feel you can't do it. Thank you so much PartSelect.