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Note: This valve has been updated by the manufacturer and no longer includes the removable pre-filter bracket connector. It must be ordered separately; part number WPW10445062.
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2 questions answered by our experts.
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Peter
March 18, 2022
water on the bottom of the freezer no water reaching condensate pan
For model number ED2GVEXVD01
Hello Peter, Thank you for your inquiry. We would recommend checking the drain fitting, and the drain tube trivet for any clogs or to see if they are frozen. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hi Kenneth, thank you for getting in touch. Based on the description that you have provided, we would recommend making sure that the water tube is properly connected to the ice maker and is not blocked or damaged. If that is not causing the issue, then you may need to check the icemaker thermostat, part number PS11743313, as it is most likely faulty and may need to be replaced. We hope this helps!
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Thanks