This crisper cover front support is used to keep the crisper shelf in place and may need replacing if the door will not open or close. This white, OEM part measures roughly 1 inch in diameter and can ...
This authentic rear crisper support is a white, plastic part which is rated as "easy" to install by our customers. This OEM part replaces the rear crisper cover support in your fridge and mounts to th...
This part is the replacement air filter for your refrigerator. It is black in color and is cylindrical in shape. It is approximately 5 inches long, and 2.5 inches in diameter. The air filter prevents ...
This 8-cube ice maker is used to create ice for your refrigerator. The ice maker receives water from the water inlet valve and will freeze until ice cubes are formed. Once the water has been frozen t...
This is a single OEM filter sold individually. It is compatible with side-by-side refrigerators that have a slide-out cartridge located in the front of the appliance. This filter is 8.875-Inches in he...
This kit includes the ice maker, power cord, bail arm, and fill cup. If your ice maker is not making or dispensing ice, or you notice a leak, you may need to replace the rear-mount ice maker assembly....
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Heather
October 26, 2022
Can you buy replacement glass shelves or pieces? Two glass pieces broke that go above the two drawers at bottom. Also fridge is freezing items and ice maker not working. Not sure who to call to repair. Heather
For model number E23CS78HPS6
Hi Heather,
Thank you for your question. The part number listed under your model number for the bottom shelf glass is PS429962. The part number listed for the middle shelf glass is PS645378. If you need help placing an order for these parts, customer service is open 7 days a week and anyone will be happy to assist you. If your refrigerator is too cold, there are some parts that you will need to check to see which one is causing the issue. You will need to check the temperature sensor, the main power board and the temperature control. If the ice maker is not working, you will need to check the water fill tubes, the water inlet valve, the water filter and the ice maker. We have included some links that you may reference on how to check these parts. Once you have determined the parts you need, please feel free to call customer service. We look forward to hearing from you!
In my specific appliance the water valve is located in the bottom right hand corner looking at it from the back. To get to it I remove the thin layer of cardboard the covers the back of the fridge. I then proceeded to disconnect the 1/4" copper tubing which is the water feed coming out of the wall. Then I removed the screws that hold the valve assembly in place. I took the water valve out and removed the electrical connections as well as the plastic tubing which feed the water dispenser and the ice maker. To install the new water valve it was just a matter of reversing steps.
Used pliers to remove the residual broken stud that was still attached to the wall of the refrigerator, and then just pushed the new part in place. The longest time was spent in removing the food and crisper drawers.
Even though my wife said that our icemaker broke, there was actually nothing wrong with it. It was the valve that let water flow in during the 'harvest' cycle. A real easy way to test the icemaker without voltage and current measurements, is to fill the tray by hand with a little cup of water; wait till the water freezes and see if the maker dumped the ice into the bin.