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7 questions answered by our experts.
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Dave
March 21, 2022
During the drying cycle, it shut off and all panel lights turned off. Can't get the dryer to light up to restart it.
I tested the power cord and there is power going to the dryer. Checked the reservoir and lint screen. No water leaks. Can't listen for the starter to click, as nothing happens when push start button. Have tried the reset process by holding down the start button etc. with the power off; nothing.
For model number DLEC855W
Hello Dave, Thank you for your inquiry. We have researched the model you have provided and we would recommend checking the following parts to fix your issue: the door switch, the drive motor, the control panel and control boards assembly, and the main control board. Check the boards for any visible damage, and you can check the switch and drive motor with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hello. I’ve recently gotten the error code “te3” and have done a reset a couple of times to no effect…it will run for a few minutes (no heat apparent) and then shut down. The machine is about 10 years old. From what I’m finding online, maybe the thermistor might be the issue? Is there something else it could be? And if I’m going to attempt a repair (I live in a very remote area) would it make sense to replace the belt and hub assembly…or anything else…at the same time? Thanks!
For model number DLEC855W
Hello Joe, thank you for getting in touch. This error code indicates a problem has been detected with the dryer's thermistor. We suggest you replace the thermistor, part number PS3529027. We hope this sorts out your problem!
The dryer is leaking onto the floor on the left side of the dryer. Is doesn't happen every time. It's not a lot of water but enough to wet the floor and cause a concern. The reservoir is not full or leaking, and it doesn't appear that water is leaking from the door. The dryer is level. We've cleaned the condenser and the lint try and the additional lint area at the front of the dryer. What may be causing the leak?
For model number DLEC855W
Hi Cassie, thank you for contacting us. Based on the description you have provided, we would recommend checking the drain pump, part number PS12374463. You may need to replace it to fix the issue. We hope that helps!
Dryer leaks water out the bottom when running. What is most likely cause and repair part.
For model number DLEC855W
Hello Al, thank you for getting in touch. Check the dryer vent system. A clogged or kinked dryer vent duct prevents hot, humid air from escaping, causing moisture to condense and leak. A loose connection or a damaged water supply hose can cause water to leak from the connection point or onto the floor. A damaged or clogged lint filter or vent can lead to blockages, causing condensation and leaks. We hope this helps.
My dryer won't turn on we reset and nothing could it be the condenser?!
For model number DLEC855W
Hello Dijon and thanks for writing.
It sounds like a faulty door switch PS3529308 check and replace if needed. We hope this helps. Please contact us anytime.
Opened the box, cut open hermetically sealed bag...oops, should have added scissors to "tools used." Pulled replacement lint filter out of huge inner plastic bag. Walked to utility room, opened dryer door. Removed original filter from dryer, inserted new filter, discarded old filter and plastic bag, put shipping box into recycle bin. Took more time and skills to complete this silly survey. Spouse was amazed with my home maintenance abilities. One more thing off the "honey-do" list. Worn out, took a nap.
With a thin flat screwdriver I was able to pry out the old door switch, I replaced it with the new door switch, pushed back in dryer and so far is working since I installed a month ago.
