CSHS5UGXBSS General Electric Refrigerator - Overview

Diagrams for CSHS5UGXBSS

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Parts for the CSHS5UGXBSS

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Temperature Sensor – Part Number: WR55X10025
$34.68
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Temperature Sensor
★★★★★
★★★★★
(10)
Part #WR55X10025
Also known as a thermistor. This part is used to sense the temperature in the cabinet.
Module Shelf Insert - Clear – Part Number: WR71X10761
$64.23
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Module Shelf Insert - Clear
★★★★★
★★★★★
(13)
Part #WR71X10761
The Module Shelf Insert is a complete assembly for the module shelf. This repair is rated as "Easy" by users. Simply remove the old shelf insert and snap the new one into place using the locking tabs. This part is used to hold items in the fridge, and if broken it should be replaced. Refer to your user manual and model number to ensure this part is right for you.
Union Connector - 5/16 Inch to 5/16 Inch – Part Number: WR02X11330
$23.79
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Union Connector - 5/16 Inch to 5/16 Inch
★★★★★
★★★★★
(1)
Part #WR02X11330
Quick connector for plastic water line - 5/16" to 5/16"
Water Tank Assembly – Part Number: WR17X11440
$59.40
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Water Tank Assembly
★★★★★
★★★★★
(32)
Part #WR17X11440
This tank stores water until the water actuator is activated and water is requested.
Evaporator Fan Grommet - Red – Part Number: WR02X12008
$16.74
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Evaporator Fan Grommet - Red
★★★★★
★★★★★
(5)
Part #WR02X12008
This evaporator fan grommet is red in color, and is about 1 inch in diameter.
Light Bulb - 40W – Part Number: 40A15
$19.10
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Light Bulb - 40W
★★★★★
★★★★★
(3)
Part #40A15
This 40-Watt light bulb is sold individually. It is specially designed to withstand extreme temperatures, so this bulb is compatible with a variety of appliance types including refrigerators, ranges, microwaves, and dryers. It features a frosted glass bulb with a standard metal socket base, which allows you to easily unscrew the burnt-out light and twist the new bulb into place.
Ice Dispensing Drive Cup – Part Number: WR17X11459
$52.87
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Ice Dispensing Drive Cup
★★★★★
★★★★★
(5)
Part #WR17X11459
This part is found at the end of the auger in the ice container - replace this part when the icemaker doesn't dispense ice.
Compression Ring – Part Number: WR02X12149
$13.95
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Compression Ring
Part #WR02X12149
Water Filter – Part Number: MSWF
$86.43
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Water Filter
★★★★★
★★★★★
(2)
Part #MSWF
This OEM water filter works with side-by-side and bottom freezer refrigerators. You will find this filter mounted in a vertical position in the back upper right-hand corner of the refrigerator compartment. If your model does not have an indicator light, remember to use the month and year stickers on the new cartridge to remind yourself to replace it in another 6 months. Replacement timelines can vary according to your local water conditions. To install the new filter, you will first match the threads with the corresponding threads on the holder. Position the top of the new cartridge up into the holder without pushing it upward. Carefully turn it to the right until it will no longer turn. Make sure you run water through the dispenser right after installation. This clears the system and prevents sputtering. If you have an LCD model, press the Filter Replaced button to reset. If you have a non-LCD model, press and hold the Reset Water Filter button on the dispenser for a few seconds. This filter filters down to 0.5-1 microns. The lower the micron the more toxins are caught and lessened.
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Recess Door Spring – Part Number: WR02X10585
$13.95
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Recess Door Spring
★★★★★
★★★★★
(3)
Part #WR02X10585
This door recess spring or dispenser lever spring in your refrigerator is used to return the ice door to the closed position or the dispenser lever to the home position once released. You will find the spring in the water dispenser assembly, behind the main control panel. If the dispenser lever is malfunctioning or the dispenser ice door is not closing, you may need to replace this door recess spring.
Plastic Tubing - 5/16 Inch – Part Number: WR17X2891
$47.57
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Plastic Tubing - 5/16 Inch
Part #WR17X2891
This part is the replacement water line for your refrigerator. It is a long plastic tube, which is 5/16 of an inch in diameter. If your refrigerator is leaking, or will not dispense water or ice, you may have a damaged water line. When you replace the water line, you may want to pick up a new water tube union as well. You can use a utility knife to cut the old water line where it is damaged, and use the union to attach the new water line to the old one. This tubing is sold individually and is an OEM part.
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Refrigerator Door Shelf Bin – Part Number: WR71X10973
$134.81
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Refrigerator Door Shelf Bin
★★★★★
★★★★★
(2)
Part #WR71X10973
Sold individually. This door bin is for refrigerators. Door bin attaches to the inside of the refrigerator door and typically holds jars and bottles. Follow the instructions in the owner's manual for installing this part.
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Manuals & Care Guides for CSHS5UGXBSS

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Manual
Owner's Manuals
(11.76MB)

Questions And Answers for CSHS5UGXBSS

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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Angela - For model number CSHS5UGXBSS
December 28, 2019
The control temperature panel on the side by side GE cafe frig only shows zeros. Has been 2 days
Chris Boyle Profile
Hello Angela, Thank you for your question. Our sources suggest checking to see fi the keypad is locked by holding the control lock for three seconds, if there is no change, try unplugging the fridge for 1 minute and plugging it back in to see if you can adjust the temperature. If there is still no change, you would need to replace the dispenser interface for your model under part PS2340412 to fix the issue. We hope this helps!
$437.49
Special Order
Dispenser Control Board
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Angela - For model number CSHS5UGXBSS
December 28, 2019
GE cafe side by side temperature control panel on door not working. Is there a replacement part for this problem
Chris Boyle Profile
Hi Angela, yes you can replace the dispenser interface assembly PS2340412. Thank you for your question and good luck with your repair!
$437.49
Special Order
Dispenser Control Board
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Angela - For model number CSHS5UGXBSS
December 30, 2019
Refrigerator not freezing or cooling both sides inoperable was told we need main computer board. What part is that
Chris Boyle Profile
Hello Angela and thank you for writing. Control board part number: PS2340408 is in the list of compatible items for your model. Have you checked the temperature sensor # PS304103 and/or the defrost heater PS303781? As those parts could cause similar symptoms when faulty. We hope this helps. Please contact us anytime if you require further assistance.
$135.00
Special Order
Defrost Heater and Bracket Assembly
$34.68
Special Order
Temperature Sensor
$454.77
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Electronic Control Board
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Common Symptoms of the CSHS5UGXBSS

How this model fails, and the parts that fix it.

Leaking
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Fridge too warm
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Noisy
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Ice maker won’t dispense ice
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Ice maker not making ice
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Not dispensing water
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Freezer section too warm
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Light not working
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Freezer not defrosting
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Fridge too cold
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Frost buildup
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Door Sweating
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Door won’t open or close
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Door latch failure
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Fridge and Freezer are too warm
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Too warm
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Freezer too cold
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Fridge runs too long
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Will Not Start
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Ice maker dispenses too little ice
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Clicking sound
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Ice maker dispenses too much ice
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Doesn’t stop running
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Too cold
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Won’t start
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Leaks water
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Videos related to models starting with CSHS5UGXBSS

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Watch our pros, then fix it yourself.

Replacing the Evaporator Fan Grommet - Red

Replacing the Evaporator Fan Grommet - Red

Replacing the Water Tank Assembly

Replacing the Water Tank Assembly

Replacing the Refrigerator Door Shelf Bin

Replacing the Refrigerator Door Shelf Bin

Replacing the Union Connector - 5/16 Inch to 5/16 Inch

Replacing the Union Connector - 5/16 Inch to 5/16 Inch

Replacing the Pan Cover Glass

Replacing the Pan Cover Glass

Replacing the Ice Maker

Replacing the Ice Maker

Replacing the Ice Maker

Replacing the Ice Maker

Replacing the Lid Bumper

Replacing the Lid Bumper

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See how others fixed this model. Time, tools, difficulty, and steps that lead to victory! View More

Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!

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Fridge too warm, evaporator icing up
606 of 738 people found this instruction helpful.
  • Gerald from San Clemente, CA
  • Easy
  • 15 - 30 mins
  • Screw drivers
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I had to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.
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my refigerator was warm but the freezer was cold and working correcttly
305 of 405 people found this instruction helpful.
  • michele from North Smithfield, RI
  • Really Easy
  • 15 - 30 mins
  • Pliers
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.
... Read more />After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
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Refrigerator too cold
156 of 163 people found this instruction helpful.
  • Marc from Orlando, FL
  • A Bit Difficult
  • 1- 2 hours
  • Screw drivers
My repair experience was a little more complicated than previous posts, but nothing major. And most importantly replacing the Fresh Food Air Inlet Cover did fix my problem. Here are the steps I followed:
1. You will need to remove a minimum of the top two shelves to get access to the Air Inlet Cover. It runs along the back of the fridge and connects to a hole to the freezer side. It has a little fan inside that sucks the cold air from the freezer and diverts to the top and bottom of the fridge.
2. As mentioned in other posts, there are four screws holding the Inlet Cover in place, 2 lower and 2 upper. To get access to the lower two screws,you simply pop off the lower duct assembly (squeeze the sides). Be careful when removing and installing these screws. If you drop one into the lower duct, you will add a few more steps to the installation to remove more shelves and take out the lower duct to get to where the screw fell. Obviously this happened to me. Not difficult to do, just adds more time.
3. To access the upper two screws I had to remove the top light cover (one screw) and then slide out the top duct/diffuser assy (my name, not GE's).
4. Finally to get clearance to pull out the Inlet Cover, I had to remove the water filter and cover. When you pull away the Inlet Cover, you will see the electrical connection that is simple to disconnect.
5. After I removed my Inlet Cover, it was obvious that it was broken because it rattled and I could peek inside to see that the plastic air diverter/flapper thingy was broken.
6. One final surprise was that the replacement Air Inlet Cover did not exactly match the one I removed. The replacement only had one upper air outlet, while my old one had three upper outlets, left, right and center. I noticed there was a plastic cover over one of the side outlets on the replacement, so I just popped that off and hoped for the best.
7. The replacement Air Inlet Cover Kit came with sticky back insulation that you attach to where the Inlet Cover meet the freezer access hole to make sure snug fit to limit extra cold air leaking into the fridge side.
8. Installation of the replacement Air Inlet Cover was fairly easy, just follow the above steps in reverse and make sure you don't drop any screws.
It's been a couple of weeks since I performed this installation and my fridge has been maintaining temperature perfectly. No more frozen milk or lettuce. The wife is very happy.
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