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Terrance
March 5, 2020
Water runs from the ice maker into the ice bucket/tray where it freezes into a sheet of ice. Any idea what part i need to replace?Thanks.
For model number B21CL81SNS
Hello Terrance, thank you for your question. That could be an issue with the water valve supplying too much water or the icemaker itself. We would recommend replacing the water valve first, and if that doesn't fix the issue the icemaker should be replaced. I hope this helps.
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Janet
November 25, 2021
On our Bosch refrigerator b21cl81sns, on the foldaway door bar attached to the left door, a small spring dropped out and seems to be broken. The result is that the foldaway door no longer pulls itself in so that the door can close. We have to manually fold the foldaway door bar in so that the door can close. Do you know where i can get a replacement spring? And, would i be able to install it or would i need a repairman to do it? Thank you for your help. /janet.
For model number B21CL81SNS
Hello Janet, thank you for writing. The part you are requesting on has been discontinued and we have no known replacement listed in our system. We have no further information. You are welcome to contact the manufacturer( at 800-944-2904) of the part to see if they have recently released a new substitute. Good luck with your repair.
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Kal
January 27, 2022
Freezer handle end cap (plastic) the bolts into the freezer is broken. Can I just buy that part or do I have to buy a complete handle with the two mounting end plastic shoes?
For model number B21CL81SNS
Hello Kal, thank you for writing. The Door handle has the " end plastic shoes" all attached as an assembly. The bolts are sold separately on PartSelect Number PS11771104. The Door Handel is PartSelect Number PS11771028. We hope this helps.
I bought a Bosch fridge (model listed above) and i think it is missing the "ice storage box". Do you carry this part and if so can you send me a picture and price for it?
For model number B21CL81SNS
Hi Stephen, thank you for your question. It looks like that small ice bin only comes with the drawer: PS11771030. Good luck with your repair.
The chime is off when refrigrator door is open. How does it get turn back on?
For model number B21CL81SNS
Hello and thank you for writing.
Press the “alarm off/on” button. The warning signal switches on. Display “alarm” goes out when the appliance has reached the set temperature. Note Do not make any further settings on the appliance within the first 30 seconds after switching on . We hope this helps. Please contact us anytime if you require further assistance.
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I ordered a bottom container shelf for the left door of a Bosch refrigerator. I received a container shelf for the right door. The part cost $11.85. Shipping was $7.95. I contacted the company and was offered a refund if I returned it, but there was no offer to pay for the shipping.
I decided not to return it, because even with a refund for the part, I would be out $16 and have no part. Maybe someday I will need a container shelf for the right door.
