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Nicolle
December 22, 2019
What part number do I order to get the plastic cover that goes over the chiller drawer? Ours cracked. Thank you.
For model number B21CL80SNS
Hello Nicolle, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11771017. Hope this helps!
I have dents in my door and drawer covers, can they be replaced and if so what is the part number?
For model number B21CL80SNS
Hello Patrice, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Part #: PS12724490 and Part #: PS11770943 for the Fresh Food Doors and Part #: PS11771034 and Part #: PS11771033 for the Freezer Drawer doors. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
I would like to replace plastic tray used by ice cube maker to form ice cubes. Please forward part number and order form. Thanks
For model number B21CL80SNS
Hello Pat, Thank you for the question. Very sorry the Ice Mold tray is not sold separate from the full Ice Maker Assembly, PartSelect Number PS11771287. Thank you for your inquiry, good luck with this repair!
I need an ice cube rack. What is the part number and how do I order it. Thank you
For model number B21CL80SNS
Hello Cindy, thank you for getting in touch. According to our research, the ice cube rack is not sold separately. It comes with the icemaker, part number PS11771287. We hope this information helps!
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Katy
March 10, 2024
The crisper drawer slide is broken, the metal part on the left side pulled all the way out and ball bearings fell out
For model number B21CL80SNS
Hello Katy, thank you for the question. The left side rail you are looking for is part number PS12075208. Glad to be of help!
Very easy, it took about 30 minutes. Loosening 4 screws, unplugging motor connection, then plugging in new motor and then tightening up the screws again. The hardest part was taking off the freezer drawer. There are youtube videos to veiw which was very helpful.
I ordered a bottom container shelf for the left door of a Bosch refrigerator. I received a container shelf for the right door. The part cost $11.85. Shipping was $7.95. I contacted the company and was offered a refund if I returned it, but there was no offer to pay for the shipping.
I decided not to return it, because even with a refund for the part, I would be out $16 and have no part. Maybe someday I will need a container shelf for the right door.
