This coupling kit is located between the motor and the transmission on direct drive washers with no belt. This is the newer version and is made with new metal sleeves for added strength.
The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost its spring, it could c...
A worn clutch can cause a slower spin speed which will leave your clothes wet after a cycle. This clutch assembly comes with brake cam driver, blue spring for large capacity washers and black spring f...
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ...
This agitator repair kit comes with a long cam, a thrust spacer and four dogs ears (agitator cogs). This repair kit is used to move the upper agitator and it connects the base of the agitator with th...
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5 questions answered by our experts.
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Barry
July 5, 2021
Why does the water come out whatever temperature it wants? No matter what temperature setting it’s on it switches back and forth.
For model number ATW4475TQ0
Hello Barry, Thank you for the question. This is normally caused by a defective Water Valve opening the incorrect port or a temperature Switch. We hope this helps!
My house lost power and pipes froze. When the heat and water turned back on, water came out the bottom when the hot water was hooked up. Any thoughts?
For model number ATW4475TQ0
Hi Lee, thank you for reaching out. According to our research, the leakage might be caused by a damaged or loose tub-to-pump hose, part number PS334685. We would suggest checking the hose kit for any physical damage and making sure there is no loose connection. We hope this helps!
My washer isn't washing. Water will run in but the agitator isn't working nor does the water drains out
For model number ATW4475TQ0
Hi Stiffi, thank you for the great question. Based on our understanding of the issue, we would suggest you replace the timer, part number PS11746676. Before replacing the timer, make sure the door is properly locked. We hope this information is useful!
Water level control set high, washer cycle fill all the way, rinse cycle fill half way.
For model number ATW4475TQ0
Hello Glenn, Thank you for the question. We suggest checking the Water Level Pressure Hose to the switch to make sure there is no build up preventing the water to pass through properly. If the hose is clear, you may have a faulty Water Level Pressure Switch. This part is located behind the control panel. It helps determine the level of water in the washer. As the water fills the hose, while tub is filling, it will push the air against a diaphragm inside the switch. More water that enters the tub, more pressure is applied against the switch. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
The job looked intimidating but turned out to be very easy. First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump. The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed. One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary. Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
researched potential causes, found cluch dust under the washer and determined that it wouldn't engage because clutch was too worn. ordered the assembly, removed agitator from inside the tub as it is connected to the gear shaft, turned washer on it's back for access to motor, unattached the direct drive water pump from the motor drive, unbolted the 3 gearcase mounting bolts and took the entire gearcase, shaft, motor, etc... together, out from under the washtub. the clutch slides off the gearshaft with a little fidgeting and the new assembly is easily installed where the previous was. put everything back together... then... spin spin! worked perfectly
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.
First I disconnected the washer from the water and power supply, then I laid it on its back.
The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.
Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.
The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.
With $25 in parts and about 15 minutes, my washer spins much more quietly.
