AFD2535FES11 Amana Refrigerator - Overview

Hello Marsha, thank you for the question. A frozen, wet, and leaking freezer is caused by a blocked or frozen defrost drain. The drain hole is located behind the rear panel inside the freezer, which allows melted ice to drain into a pan underneath, where it evaporates. If this drain is blocked by ice, debris, or sludge, the water has nowhere to go but to pool at the bottom, freeze into a sheet of ice, and eventually leak onto your floor. Carefully remove the ice using warm water, a turkey baster, or a steamer. Do not use a heat gun or hair dryer directly on the plastic components as it can cause damage. Pour warm water into the drain hole to ensure it flows freely. If the seal around the freezer door is damaged, warm, humid air will enter, creating excessive frost that overwhelms the drain system. We hope this is what you were looking for!