79641379211 Kenmore Washer - Instructions

I first tested the motor per the service manual. I checked the resistance between the terminals of the 3 pin connector. It's supposed to be 5-15 ohms. The motor checked out so I replaced the main electrical board. It turns out that wasn't the problem. After a brief web search I found out that the hall sensor (which is attached to the motor stator) was the likely cause of the failure. I replaced that and everything works great now. And now I have a spare main board in case that ever fails. I also want to mention that I took the time to remove the dispenser box (where the water comes in and is directed to the different cleaning products) and cleaned it with a very strong bleach solution. It got rid of the mildew and funky smell. It seems that the fabric softener caused a lot of mildew to form inside the dispenser directly above the fabric softener tray. The bleach took care of that. This is probably something that should be done routinely to keep the mildew from forming.

Pull washer away from wall. Unplug cord and remove drain hose from receptacle. Remove 4 screws holding panel to rear of washer. Squeeze and slide back hose clamps on each end of drain hose and loosen center clamp with screwdriver. Remove old hose. Reinstall new hose in reverse order using existing clamps. Re-install back panel.

Followed directions on the video and went like a charm. Very impressed with service and video

I received the locking device. I received an email from parts select with a repair video link. I watch the video and repeated the steps. Very easy and educational. Thank you for simplifying something I have limited experience doing.

Removed back of washer with screw driver, Removed outer motor cover with a 17 mm socket (1 bolt), Removed motor stater using 10 mm socket (8 bolts). Left motor plugged in and and tipped to the side exposing the sensor. Unplug and snap off sensor. Reassembled in opposite order. Machine works great. Very easy fix, and perfect fit on part.

I did repaired while looking at video at your site .thanks to your team ..

I first thought there was a mechanical problem but after checking everything mechanical I discounted that idea ... I researched and found out from others with a similar problem that the Le code display was probably a sensor problem ... I ordered a replacement sensor ... With the new sensor available, I removed the access panel to the back of the machine (phillips head screw driver - 4 screws) ... Remove the exposed motor half (1 bolt - 17mm scocket) ... Loosen the motor stator that has the wired coils (10mm socket - 6 bolts) ... Hold motor unit to the side without disconnecting the wiring harness ... Disconnect the sensor wire connector and remove the old sensor ... Clip the new sensor in place (same position as the old one) and re-connect ... Reverse the assembly procedures ... This fixed the problem and the washing machine works like a new one ... The wife is HAPPY!

1 - Remove 3 electrical connections
2 - Slide spring clamp back an inch or so on 1 hose. Pull hose off of old unit. Attach the same hose to new unit and reclamp.
3 - Repeat with other 2 hoses
4 - Reconnect electrical connections

I followed the video and my repair went just like the expert showed on the video. The hardest part was pulling the washer away from the wall and getting enough elbow room to be able to work on the washer. I will definitely come back to this site for my next appliance repair.

Disconnected power supply and water supply hoses. Laid machine on its back because this is a top load machine. Removed one bolt to take off stator then 6 bolts to remove rotor. Put it on side without taking off wire assembly. Snapped off rotor position sensor and installed new one. Put all back together and connected power supply and new stainless braided hoses. WORKS PERFECT. Thanks !

Went to U tube found several good videos relative to the problem, suggest you do the same. Heavy rubber diaphragm seal retainer spring VERY difficult to expand, bought a replacement spring with less tension and it worked fine. Plastic clip at the back of the cabinet does not have to be removed. Squeeze it and it will unlatch to free the hose, The part supplied was an exact replacement for the original, it worked just fine. Good luck.

Very simple. Watched video.
Pulled the washer out to get behind it.
Turned off water supply, unplugged it.
Unscrewed the screwesholding the top in place, slid top back, lifted it off.
Used pliers to open the clamps holding the pipes to the valve - one at a time. And fitted the pipes to new valve, one at a time.
SOME WATER REMAINS IN THESE PIPES, SO PUT A TOWEL UNDERNEATH TO CATCH IT.
Removed the electrical connectors one at a time and fitted them to the new valve one at a time.
Did same to the hot valve - not leaking but decided to replace it before it did leak.
Reattached water supply hoses and electric plug.
Tested the washer cycle to make sure no leaks.
Put top back on and pushed washer back to wall.
Apart from the testing, the whole job took 25 minutes.
The parts arrived on Day 2 after the order.
VERY PLEASED WITH EVERYTHING!

I followed the instructions of your instant repairman. A Phillips screwdriver was the only tool needed. Thank you .

Unplug the washer! Turn off the HOT water valve. Remove the hot water hose at the connection on the back of the washer. Remove the two Phillips head screws holding the top of the washer. Slide the lid toward the rear until you feel it disengage, then lift it off, setting it aside.
Unplug the electrical connector on top of the hot water valve (just pulls off).using pliers compress the hose clamp, slide it away from the hot water valve and pull the hose off the valve fitting(it will have some water remaining so lift it up and secure it to the brace above the hoses).
Remove the two phillips head screws that hold the valve in place. Pull the valve toward the front of the washer to remove it and compare it to the new valve.
To install the new valve, reverse all steps insuring tight water hose clamp and electrical connection. Install hot water hose, plug it in and turn on water. Test run and check for leaks. Unplug it and reinstall top.

Wife called me and said the washing machine just flooded the Landry room. I looked at it and didn't see anything wrong. Took the top off and the back off and started looking for a leak, did not see anything. Took the front part of the washer apart thinking the drain hole was plugged up where the rubber boot is. It was ok after taking the big rubber boot off or whatever that is called i was not getting anywhere. I put it back together left the top and the back off. I turned the water on and started the washer on a quick cycle looking for a leak. I found the bellows at the inlet had a small leak fixed that and started the washer again. So what i found out was the clean out drain plug was not in tight letting water out as it was washing after i tightened it all was ok. So i did find a leak that was small that we never saw. The hardest part was putting that wire clamp on the rubber boot it took two people to do that.