79571049013 Kenmore Freezer - Instructions

Insert the top first and then twist to insert bottom

This couldn't have been easier. Two tiny screws in the front needed unscrewed, and then two plastic clips in the middle just had to be popped lose. Finally, you unplugged the power cord. Then, you just needed to reverse the process by plugging the new ice maker in, popping the clips in place, and screwing the two holes back in and turning the whole thing on. Voila! Perfect ice cubes again. And for only a little over $100.

When I sent an email about this and asked for a replacement, I was told I would need to send it back. I wrote back and reiterated that the glass was shattered and did they really want me to send it back. I again said just send me the replacement. Instead I got a response that sending it back was not necessary but that I would receive a refund and would need to reorder the part again. The part was $47.91 when I first purchased it. Now to reorder it is $54.98. I saved it in my shopping cart so I can shop around before purchasing this again. I am disgusted that I need to go through this again and now at a higher price. I have more parts to order but am reconsidering do so.

I could not as the spring was too large and did not fit. Calls to Parts Select were not very useful as I described the problem and was told that that was the correct part, even though I supplied photos.
Rather than research the problem, I was told to call LG. Not exactly the response I expected from an authorized distributor. By the way, LG service said to call an authorized distributor, so round and round I go Please help.

Unplug the refrigerator and empty the freezer. Remove the lower basket and roll out upper tray. Open the freezer door. I was able to lie on the floor to remove the 2 screws holding the ice maker without removing the
freezer door. Depress the 2 tabs and slide the ice maker forward to remove. Install in reverse order. Change the water inlet valve at the same time.

Initially the wrong spring was sent. The coiled spring must have COUNTERCLOCKWISE wind for this refrigerator door. A spring with a clockwise wind was initially sent. Partselect very promptly and efficiently corrected the problem at their expense. For this reason I give them a strong recommendation.
View their instructions on youtube.

Unable to complete repair due to lack of response to emailed question concerning another spring. No picture of spring in question on website making it impossible to be sure of comparability without clarification. Unable to call currently due to no in person support. Just stuck now without an answer. Frustrating to say the least.

The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.

Now that you have to buy a complete assembly that includes the drawer in the classy window it's very simple to replace however you buying parts that you don't need simply because G no longer makes the window. Which I find rather odd being as though that they make the whole assembly think and sell windows by themselves for less than 2/3 of what I spent through the whole assembly

Just popped it in, just as easy as that!

The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.

Unscrew two Phillip screws on center hing , push frt plate down and replace.

Just had to slip the 2 pegs into the existing holes.

I watched a couple of You Tube videos on how to make the repair, ordered a new spring from Part Select, and installed the new spring when it arrived. Took about 5 minutes for the actual repair.

Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.

Just laid the shelf down. Fit like a glove!