-Removed the forward sliding rail screws...lifted the rails up several inches to access the wheel assembly...bent back the steel tab to access the nuts holding the wheels to the frame...replaced the wheels and bent back the steel tabs to original position. Trash bin now rolls out completely as before
I followed the you tube video instructions provided by customer care. This involved pulling the unit free from the cabinet, removing several screws that held the housing in place, this gave access to the wheel assembly, then I removed the nuts that held the wheel assembly in place. Fitting the new wheel assemblies was easy as was replacing the housing screws. After reinserting the draw and pushing the unit back into the cabinet it worked like new