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63013952011 Kenmore Dishwasher - Instructions

All Instructions for the 63013952011
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My dishwasher was not draining
With the help of You Tube, this 50 year old Mom got the job done. Not that complicated if you watch the step by step instructions on the Appliance Pro video. My repairman and husband were both determined to just buy a new one but this 20 year old dishwashing genius was just in need of a little repair. Only need a screwdriver, and slightly confusing as wires hook on a little different on new pumps. I suggest watching video the whole way through and then playing it step by step as you do the repair. Worked great for me. Thanks.
Parts Used:
Drain Pump
  • Karen from CRESTON, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 15 people found this instruction helpful.
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dishwasher not draining
I used a wet vac to remove the water from the dishwasher. remove cover and filter/strainer from bottom of dishwasher. remove screw which allows you to lift the plastic piece to access check valve. Original check valve looked like new , I installed new check valve re installed parts . Job done and issue resolved .
Parts Used:
Check Valve
  • Bruce from MOUNT VERNON, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Lower tines rusted out and would not hold dishes to clean them properly.
Removed two rusted tines lines, then I unclipped the stabilizers, installed four other positioning clips, put the two adjustable tines in the two vertical plastic stabilizers at the ends of the lower baskets. Worked like a charm and all is good. May I suggest using stainless steel or more nickel in the iron used in the basket or a thicker or more durable plastic in the tines.
Parts Used:
INSERT INSERT HOLDER Adjustable Tine Row Clip HOLDER
  • James from SHENANDOAH, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
8 of 10 people found this instruction helpful.
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Water leak on top of door.
Went to on line video and followed it. The old gasket came right out and the new one fit right in. Started at the top middle and worked the gasket in on both sides to make sure it was evenly spaced.
Parts Used:
Door Seal
  • Phyllis from CLERMONT, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 6 people found this instruction helpful.
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Leaking lower door seal
To perform the repair, the door panel must be removed (8 Torx screws) and the door removed from the hinges in order to access the lower door seal. For this model Bosch and other similar models, the hinge springs must then be disengaged (safer) or kept from retracting. To disengage the springs requires removing the entire unit, disconnecting the water supply, and flipping it on its side to disengage the springs. I chose the latter, keeping the unit in place, holding the hinges with vice-grips on either side, then removing the door. This was not easy and caution is required. Either method is risky with a 20-year dishwasher.
The replacement part does not fit as well as the original (much sturdier) part, but appears to seal well for now. Repair videos on the internet are for different, newer models where disabling the hinges as described here is not required, making the repair much easier. Recommend looking carefully at your model/manual to determine if the difficulty of the repair is easy or hard.
Parts Used:
Lower Door Seal
  • Clifford from BOALSBURG, PA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
6 of 8 people found this instruction helpful.
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Drain Pump runs continuously - inlet valve leaking into bottom tray
disconnected inlet hose and water line from sink, removed old inlet valve and installed new valve and reconnected inlet hose and water line from sink - checked for leaks.
Parts Used:
VALVE ACCESS
  • Terry from BIRMINGHAM, AL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 8 people found this instruction helpful.
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Lower door seal was leaking
There are two ways to do this repair: the "right" way and the hard way. I chose the hard way, as the right way involves disconnecting the dishwasher plumbing, removing the dishwasher from under the counter, taking all the outer panels off, and disabling the door springs. There are good YouTube videos on this. The hard way doesn't involve that -- but is not all that easy and I'm not sure I'd recommend it. The problem, in essence, is that to install the new seal there is now way to do it without taking the door off the machine and taking the door apart -- which requires that the springs be locked out, if not disabled.

I accomplished that part of it by opening the door, partially, undoing the two screws on each side which hold the hinges, taking the front panel off (piece of cake, with a Torx driver),slipping the door partly off the hinges, and then locking the hinges open with the pry bars.

There are an assortment of ways one could seriously damage either the door or one's self doing it that way -- the hinge springs are very powerful -- so I don't recommend my approach.
Parts Used:
Lower Door Seal
  • James from NEW HARTFORD, CT
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
7 of 13 people found this instruction helpful.
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The valve allowed water to fill the dishwasher when not in use.
This was the third time I replaced a fill valve in a Bosch diswasher, twice in this unit and once in a previous unit. I read the installation hints on your web site and want to add the following suggestion.

The notes on your web site say you can remove the valve from behind the toe face and pull it out to reach the hose and plug. I found that the Bosch designers called for both the hose and wire to on the short side. I found that pulling the dishwasher forward 6" to 9" allows you to access these connections from the side at least to hold them while making the connection. I hope this helps. Thank you, Bill
Parts Used:
VALVE ACCESS
  • Bill from NORTH HALEDON, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
4 of 4 people found this instruction helpful.
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Lower door seal leaking.
Vice grip door hinges. No need to disconnect, un hook hing springs. Works slick. Small vice grips. On hinges. Remove tore screws. Remove seal , and replace seal, reconnect door screws. Boom done.
Parts Used:
Lower Door Seal
  • Raymond from WARSAW, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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BROKEN CORD, PART OF DOOR COUNTERWEIGHT
REMOVED DISHWASHER FROM CABINET. DETACHED BASE FROM BODY OF THE DISHWASHER. INSTALLED NEW CORD, REATTACHED BASE TO BODY OF DISHWASHER AND REINSTALLED IN CABINET. OPINION: THIS IS A LENGTHY REPAIR AND UNNECESSARY ONE. THE CORD IS PART OF THE DOOR COUNTERWEIGHT AND SUBJECT TO TENSION EVERY TIME THE DOOR IS OPENED, AS WELL AS POTENTIAL CHAFFING DUE TO PROXIMITY TO VARIOUS METAL PARTS, AND VIBRATION. THE CORD SHOULD BE MADE OF STRONGER MATERIAL AND ARMORED OR ALLOWED MORE CLEARANCE. BOSCH SHOULD FIX TO LAST THE LIFE OF THE DISHWASHER.
Parts Used:
ROLLER-TENSION
  • Bill from EAST JORDAN, MI
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Wrench set
3 of 3 people found this instruction helpful.
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No water in machine, can not wash dishes.
Turn off water, disconnect power cord, remove front kickplate. Remove 2 screws that hold the water inlet valve, pull it out, disconnect electrical connection, disconnect water supply.. Check the inlet valve with volt-ohm meter for continuity. If it is good, then the valve is stuck shut. The ohm reading should be in the 900-1100 range. Replace valve, installation is the reverse.
Parts Used:
VALVE ACCESS
  • TONY from PALMDALE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
3 of 4 people found this instruction helpful.
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I did not know how to reach the part to be replaced so I took the base off and everything became complicated as I had to put it back, lots of electrical wires, houses aso.
To replace the part per se was simple. To put everything back in place was more difficult as I took the base of the dishwasher off and a lor of other parts in order to reach for the drain pump. The irony was, after I took appart the base I fount a clip on the internet showing how to do that job and that was a very simple thing, couple of screws to take off the toe plate and the interior liner of the door, to create good access to the drain pump. Really a job of 10 minutes at the max.
Parts Used:
Drain Pump
  • Razvan I from Incline Village, NV
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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Droning noise coming from the dishwasher
First of all, I quessed at what was causing the droning noise. It seemed that it started when the d.w. was draining. I looked at various sites to try and figure out what was causing the noise but they all wanted money up front before they would discuss the problem. I gambled that it was the drain pump figuring that, oh well at least it's a part I won't have to replace in the future. I got lucky, the noise stopped with the part I bought. The only issues were the wiring harnesss wasn't the same as in the video I used. Overall, your service was very good. The thing I'm disappointed with is the fact that my expensive Bosch d.w. had to be repaired.
Parts Used:
Drain Pump
  • Terrance from Lake Stevens, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
2 of 2 people found this instruction helpful.
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Rinse aid dispenser lid would not stay closed
Use a screwdriver flat blade to pry up one edge of closed lid. Put one side of lid into hinge and snapped other side into place. Very easy.
Parts Used:
LID
  • Sue E from CARMEL, IN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Water leakage from the dishwasher; unknown source.
Followed the video on your site and it was an easy install with no more leakage.
Parts Used:
Door Seal
  • Bill from Seattle, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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All Instructions for the 63013952011
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