I looked under and found that 2 brass nuts that secured the heater element through the base housing of the dishwasher has split down each side of the nut and no longer was tight enough to keep water from leaking around either end of the heater element. I powered down the dishwasher at the circuit breaker and then reached under the dishwasher and pulled away the 2 wires that were attached to each side of the heater element. I removed the two nuts and replaced them with the parts I ordered from partselect.com. I then put the appropriate wires back at the end of the heater element and ran the dishwasher to check for leaks. No leaks... it was fixed.
Unplugged dishwasher, removed the 2 wires clipped to the heating element, removed both cracked nuts, replaced with new nuts from PartSelect, clipped on wires, plugged in and did a test cycle. Based upon service quote from Best Buy, I saved myself $125.00 for just the call out, not including parts and labor.
I turned the power off at the circuit breaker. I then took the access panel off the dishwasher at the bottom. I pulled the wire off the connector. I used a plied to remove the broken washer and replaced with new part. I put everything back in reverse order and ran the dishwasher. I than checked for leaks over two days while the machine was running and everything was fine. Thank you Parts Select for saving me $500!
