11022102310 Kenmore Washer - Instructions

The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.

Remove top of washer 5min R&R cable 20 min total time 25 min.

Replaced the 4 suspension rods/springs. Only disconnect and replace one at a time. The tub will fall out if you disconnect and replace more than one rod/spring at a time.

Remove small screws on back of top on both sides, slide top forward. No need to remove water hoses. Lift top up to expose switch safety mechanism (black plastic) on front underside of top. Undo screws holding switch mechanism. remove plate cover from back of top and unplug wiring harness. Thread new wireing harness and plug through hole in top and plug in to plug receptor.

Unplug washer. Remove 4 screws from the small plates that hold top to body of washer. Remove cover plate from back of top. Lift top from base and support it on its back. Remove lid lock mechanism. Unplug connector from its socket at the back of the lid. In reverse order install the new lid latch,

I followed the online video, removed the old part and replaced it with the new part. My washer is working perfectly. It took about an hour to reset.

Remove the front panel and back panel unplug the part unscrewed the part and replace it with the new one

I checked out the reviews and the recommendation of these "professionals", replaced the part easy enough when it came in. However, it didn't solve the problem. Got an actual professional to come in and see what the problem was, and they determined that gear oil was being leaked and it wasn't worth replacing.

Tried to get a refund and return the part. Was told absolutely not. The money back guarantee is a lie.

Followed youtube video. The repair was easy and fast.

Pull the washer out from wall
Unplug the Washer
Close the supply line valves
Unscrew the supply lines, use bucket to catch line water
Remove 1 cover plate for elec lines (1 screw)
Remove 2 screws on edge of back plate for control panel
Slide long blade under front of control panel corners, pop the lock clips
Lay control panel forward - controls down
Compare new and old part - looks the same, wires, etc
Remove center screw on back plate cover to remove it
Unplug the elec wires connecting the valves and the control panel
Remove 2 screws holding the water valve outlet
swap out the old values for new valves
Reverse the process - step backwards and reassemble
Took me 36 minutes.
Tested the washer for Hot fill and later cold - both work

slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys

Removed old striker ( 2 Phillips head screws ) replaced with new striker with the 2 screws and was done, easy fix...

I was able to look up the issue on Youtube and watched a few videos and was able to complete the repair with help of my daughter. It was little hard to do but you do need gloves with a good grip when taking the rods out of the washer, but putting the new ones in was very easy.

Once I replaced the suspension rods, there was a little shaking but not like before. Very quiet now, no crazy loud banging

The installation was very easy and took me 45 minutes to complete by myself. I put the washer on two cinder blocks and then removed the lid. I started with the suspension rods that were closest to me and they were really easy to exchange. When I got to the rods in the back they were a little more difficult because there was more tension with the new rods installed. I used the old rods to hook and pull the new rods into place and it was overall very easy.

Youtube has videos. It's very simple just replace one at a time.