Models > 11020642991

11020642991 Kenmore Washer - Overview

Sections of the 11020642991

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Manuals & Care Guides for 11020642991

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Agitator Directional Cogs – Part Number: 80040
Agitator Directional Cogs
★★★★★
★★★★★
(132)
PartSelect #: PS388034
Manufacturer #: 80040
These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.
$5.60
  In Stock
Suspension Spring – Part Number: WP63907
Suspension Spring
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(4)
PartSelect #: PS11743345
Manufacturer #: WP63907
The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost its spring, it could c...
$10.20
  In Stock
Lid Switch Assembly – Part Number: WP3949238
Lid Switch Assembly
★★★★★
★★★★★
(34)
PartSelect #: PS11742021
Manufacturer #: WP3949238
This part comes with a three-wire lead. The pin on the lid pushes on the lever of the lid switch to tell the machine that the lid is closed.
$66.14
  In Stock
Water Inlet Valve with Mounting Bracket – Part Number: 285805
Water Inlet Valve with Mounting Bracket
★★★★★
★★★★★
(29)
PartSelect #: PS334646
Manufacturer #: 285805
The valve body of this part could be blue or green in color. There are two ports for water to enter, and this valve is compatible with a half inch ID hose. It has two 3/4-11x1/2 NHT hose threads.
$44.99
  In Stock
Tub Spring – Part Number: WPW10250667
Tub Spring
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(18)
PartSelect #: PS11751118
Manufacturer #: WPW10250667
This part is used to balance the tub during spin cycle. Sold individually.
$8.98
  In Stock
Agitator Bolt – Part Number: WP358237
Agitator Bolt
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(5)
PartSelect #: PS11741866
Manufacturer #: WP358237
This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".
$8.98
  In Stock
Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
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(16)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$10.20
  In Stock
Thrust Spacer – Part Number: 285587
Thrust Spacer
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★★★★★
(1)
PartSelect #: PS334562
Manufacturer #: 285587
This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ...
$8.44
  In Stock
Fabric Softener Dispenser – Part Number: WP63594
Fabric Softener Dispenser
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★★★★★
(22)
PartSelect #: PS11743341
Manufacturer #: WP63594
This parts fits on top of the agitator.
$14.93
  In Stock
Drain Hose – Part Number: WPW10358149
Drain Hose
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★★★★★
(19)
PartSelect #: PS11753688
Manufacturer #: WPW10358149
It connects from the pump to the back panel. The clamp is not included.
$49.64
  In Stock
Tub Wear Pads - Package of 3 – Part Number: 285744
Tub Wear Pads - Package of 3
★★★★★
★★★★★
(8)
PartSelect #: PS334620
Manufacturer #: 285744
This package of pads contains three tub wear pads.
$21.49
  In Stock
Centerpost Gasket – Part Number: W10814296
Centerpost Gasket
★★★★★
★★★★★
(5)
PartSelect #: PS11723081
Manufacturer #: W10814296
Also known as Main Outer Tub Seal. This part helps to prevent leaking from the bottom of the tub.
$7.34
  In Stock

Questions And Answers for 11020642991

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Common Symptoms of the 11020642991

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Will not agitate
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Leaking
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Will not drain
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No hot or cold water
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Will Not Start
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Spins slowly
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Does not dispense fabric softener or detergent
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Shaking and Moving
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Marks left on clothes
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Spinning Issues
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Burning smell
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Water Filling Issues
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Lid or door won’t close
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Not cleaning dishes properly
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
Agitator Directional Cogs
  • mike from Kent, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Washer would not run, lid switch broken
Repair was easy. Removed two side panels on the control plate. Removed two phillips screws that hold the control panel to the body of the washer. Disconnected the electic connection to the wires leading to the lid switch. Three sided of the lower cover lift over and removed from the washer frame. Access to the lid switch and wire retainers was easy. Removed two screws holding the remaining parts of the switch and replaced with new. Re-routed the wires through the retainers. Set the sides back on making sure the set all the way back in the frame and fit properly into the plastic strips on the back of the washer. Reconnected wires, screws and end caps.
Parts Used:
Lid Bumper Lid Switch Assembly Bumper Lid Switch Actuator Assembly
  • Nicola from Centreville, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
762 of 800 people found this instruction helpful.
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Washer not agitating
On top of the agitator is a flat cap that is held in place by the friction of an o-ring, there are no fasteners. I would imagine one could get under the lip with a small screwdriver or butter knife to pop it off but I chose simply using my fingernails so as to not disfigure the cap. Under the cap you will find the head of the only bolt that holds the assembly together it is a 7/16 head and because it is in a 4" deep well your will need a 6" extension for your ratchet. Once the bolt is out the top of the agitator, the assembly with the cogs removes by hand. Set the assembly upside down on the counter, slide the black plastic ring off, pull the cogs out with your fingertips, install the new cogs put a new black ring on and set the assembly back in the agitator. Reinstall bolt. As the bolt is down in a tube, you cannot set it in place with your fingers and it will fall out of the socket. To hold the bolt in the socket during positioning you can either put a gob of Vaseline on the bolt head to hold it in the socket or form a small piece of paper over the bolt head and set it into the socket, the friction of the paper will hold the bolt into the socket. Took me less then 10 minutes, good luck
Parts Used:
Agitator Directional Cogs Agitator Cam Bearing Thrust Spacer
  • Craig from Polk City, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
637 of 672 people found this instruction helpful.
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