11020372711 Kenmore Washer - Overview

Enter a part description. DIY Heroes keep it simple, eg. "belt" or "pump".

Search filter:
Clear Filter
Your search term must have 3 or more characters.
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
★★★★★
★★★★★
(23)
Part #72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, and freezers. This is a genuine OEM part and includes a brush applicator. Please remember to wear gloves to protect your hands when applying this paint.
Washer Drain Hose – Part Number: W11244231
$37.25
In Stock
Washer Drain Hose
★★★★★
★★★★★
(4)
Part #W11244231
The drain hose carries used water from the washer to your house drain.
Hose Clamp – Part Number: WP285655
$15.68
In Stock
Hose Clamp
Part #WP285655
This hose clamp is sold individually.
Washer Washplate Screw – Part Number: W10752187
$12.05
In Stock
Washer Washplate Screw
Part #W10752187
Dryer Screw – Part Number: WP90767
$10.40
In Stock
Dryer Screw
Part #WP90767
This screw is sold individually.
Washer D-Shaped Knob Insert – Part Number: WP8536939
$15.35
In Stock
Washer D-Shaped Knob Insert
Part #WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
Agitator – Part Number: W11550891
$114.95
In Stock
Agitator
★★★★★
★★★★★
(4)
Part #W11550891
This agitator assembly is a key component in many washing machines, designed to rotate back and forth during the wash cycle to help loosen dirt and stains from clothing. It features a central shaft with multiple fins that create friction between garments for effective cleaning. If the agitator fails to move properly or produces unusual noises such as grinding or rattling, it may be damaged and require replacement. A faulty agitator can also lead to uneven distribution of clothes and poor wash results.
Lid Lock Assembly – Part Number: W10810403
$112.36
In Stock
Lid Lock Assembly
★★★★★
★★★★★
(5)
Part #W10810403
This lid lock assembly is designed for use in various top-load washing machines and serves as a critical safety feature. Located beneath the washer lid, it includes the locking mechanism and wiring harness that work together to prevent the lid from opening during operation. This helps protect users from exposure to moving parts, hot water, or detergent spills. If the lid lock is faulty, the washer may fail to start or stop unexpectedly mid-cycle. Replacing the assembly is essential to restore safe and reliable performance. This OEM part is sold as a complete unit and is compatible with a range of washer models.
Gearcase – Part Number: W11393685
$388.26
In Stock
Gearcase
★★★★★
★★★★★
(9)
Part #W11393685
If your washer isn’t spinning, agitating, or cleaning clothes like it used to, the gearcase might be the issue. This part powers the agitator and spin basket, helping your machine run smoothly. It fits many Whirlpool, Maytag, and KitchenAid models and can fix problems like loud noises or a washer that won’t spin. Be sure to unplug your appliance before starting the repair.
Water-Pump – Part Number: W10876600
$178.67
In Stock
Water-Pump
★★★★★
★★★★★
(6)
Part #W10876600
This drain pump is engineered for top-load washing machines and plays a vital role in the appliance’s drainage system. During the drain cycle, it efficiently removes water from the washer tub and channels it through the drain hose into your home’s plumbing. If your washer is experiencing slow drainage, unusual grinding or rattling noises, or standing water at the end of a cycle, the pump may be malfunctioning. Common causes include wear over time, electrical issues, physical damage, or clogs from small items like coins or buttons. Replacing a faulty drain pump can restore proper function and prevent further issues with your machine’s performance.
Washer Hose Clamp – Part Number: WP356138
$15.07
In Stock
Washer Hose Clamp
Part #WP356138
This clamp helps to prevent leaking by holding the end of water hose in place.
Washer Screw – Part Number: W11404293
$30.40
In Stock
Washer Screw
Part #W11404293
Sold individually.

Questions And Answers for 11020372711

Ask our experts a question about this model and we'll get back to you as soon as possible!

Sort by:
  • 1
  • 2
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Jose - For model number 11020372711
January 28, 2023
Where can I find replacement top lid
Chris Boyle Profile
Hello Jose, We are glad you asked! Yes, the Lid PS12074642 is available on our site. We are pleased to have been able to help.
$466.91
Special Order
Washer Lid
2 people found this instruction helpful.
Was this helpful?
Thank you for voting!
Doug - For model number 11020372711
April 15, 2022
Washer will not operate. Indicating codes "e2" & "f6".
Chris Boyle Profile
Hello Doug, Thank you for the question. The F6 E2 alert indicates there is issue with the appliance control unit, user interface or associated wiring. If unplugging the appliance to reset for 5 mins does not help and the wiring is secure with no damage, you may have a faulty Control Board. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
$468.12
Special Order
CNTRL-ELEC
Was this helpful?
Thank you for voting!
Joe - For model number 11020372711
November 25, 2023
I notice the water spout where the water comes out ,comes out slowly, believe me not normal, also it.s not spinning at all to rise?
Chris Boyle Profile
Hi Joe, thank you for the question. Check the water supply hose to make sure there are no bends or cracks in the hose. If they are fine, you will need to replace the water inlet valve, part number PS12349461. We hope this solves your problem!
$164.12
In Stock
Water Inlet Valve
Was this helpful?
Thank you for voting!
Phil - For model number 11020372711
December 9, 2024
Unit make high pitch sound and a squeal in spin cycle. The sound doesn't happen all the time can the bearing be going bad?
Chris Boyle Profile
Hello Phil, Thank you for your inquiry. This could be an issue with the bearing or gear on the gearcase so check the gearcase for any excessive wear and tear. These parts are only available as part of the gearcase so if they are badly worn, then you would need to replace the gearcase. We hope this helps you.
$388.26
In Stock
Gearcase
Was this helpful?
Thank you for voting!
Laurie - For model number 11020372711
October 21, 2025
Washer doesn’t fill can hear pump running but no water comes through…no hoses or inlet screens are blocked..thank you
Chris Boyle Profile
Hello Laurie, thank you for reaching out. Based on the description that you have provided, the issue is most likely with the water inlet valve. This valve controls the flow of water into the washer and can fail either electrically or mechanically, preventing water from entering even when the machine signals it to fill. We would recommend checking it, the part number is PS12349461. We hope this information helps!
$164.12
In Stock
Water Inlet Valve
Was this helpful?
Thank you for voting!
  • 1
  • 2

Common Symptoms of the 11020372711

How this model fails, and the parts that fix it.

Watch our pros, then fix it yourself.

See how others fixed this model. Time, tools, difficulty, and steps that lead to victory! View More

Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!

Search filter:
Clear Filter
Your search term must have 3 or more characters.
Loud grinding noise when the washer was in use.
70 of 85 people found this instruction helpful.
  • Charles from STARKVILLE, MS
  • Easy
  • 1- 2 hours
  • Nutdriver, Screw drivers, Socket set
1.) disconnect power to your washer. Turn off water supply and disconnect from the washer.

open the washer top and remove plastic cap from the wash plate

2.) using 7/16 socket, remove bolt from the wash plate. If you can't remove it with a socket , I recommend using impact wrench.

3.) remove wash plate ( you might need to spray penetrating oil or wd40 inside the bolt hole to loosen it.
Check to make sure the wash plate gear grooves are not worn down, if they are, replace it.

4.) using your Maytag specific spaner nut wrench, remove the spaner nut from the shaft of the gear case. This should be right underneath where the wash plate was. If you can't turn it by hand , use a rubber mallet or hammer to encourage it.

5.) some people remove the wash basket at this point. I don't think it is necessary.

6.) close your washing machine. Tape the top closed to keep it from flying open. Tilt your washer back and prop it up where you have access to the underside of the washing machine.

7) remove motor rotor bolt and pull rotor off of the motor.

8.) disconnect the two wire connectors that supply power to motor. using a socket, remove bolts that are keeping motor attached to the gear case.

9.) Now that the gear case is all the is remaining on the underside, you can remove the 4 bolts that are holding the gear case to the washer. Now try to pull gear case out.

10.) if gearcase will not pull out, lower washer back to upright position. Spray penetrating oil or wd40 around the shaft of the gearcase and allow it to sit for 5-10 minutes. Using a hammer, lightly tap on the shaft of the gearcase and it should now fall out. ( you might have to apply penetrating oil again, or apply more force with the hammer.

11.) reinstall motor to new gearcase. Insert new gear case to the washer. Reinstall bolts and reconnect power supply wires.

12. ReInstall spaner nut inside the washer, reinstall wash plate.
Was this helpful?
Thank you for voting!
Clicking Noise When Agitating
18 of 23 people found this instruction helpful.
  • Chad from SAINT AMANT, LA
  • Easy
  • 30 - 60 mins
  • Socket set
- Shut off power to the washer
- Removed cap on top of agitator
- First, I tried using a ratchet set to remove the bolt that is inside the agitator at the baseplate. Tub would spin when I tried this method, so I used an air impact with long extensions. One press of the impact and the bolt loosened.
- Tied a pair of shoelac es together and stuffed them inside the seam around the agitator baseplate. I put the shoelaces half way around the baseplate. Get it in the seam then with two hands, each with an end of the shoelace, pull up on the baseplate. Success!!
- Installed the new agitator with base plate and then used the ratchet set to tighten the bolt. Didn’t want to take a chance on stripping the bolt inside the agitator with the air impact when tightening.
Was this helpful?
Thank you for voting!
Washer making noise on spin cycle
20 of 29 people found this instruction helpful.
  • Roy from MAYNARDVILLE, TN
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Removed two screws on back of lid to raise top removed tub one bolt and one spanernut pulled tub lowered top reinstalled screws laid washer down to get to bottom of washer unplugged wiring removed four bolts pulled gear box and motor removed motor from gear box installed motor on new gear box reassemble washer
Was this helpful?
Thank you for voting!