Models > 11020242510 > Instructions

11020242510 Kenmore Washer - Instructions

All Instructions for the 11020242510
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Water would not fill the washer except for 4 inches.
Once we put in the new Water Inlet Valve, the auto sensor works now and I can wash any size load
Parts Used:
Water Inlet Valve
  • Patricia from MURPHYSBORO, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
34 of 46 people found this instruction helpful.
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latch switch was not working
unfasten top from back, slide top forward and lift up, remove switch and cable (one piece), in stall new switch and cable, put top down and slide back, reinstall screws.
Parts Used:
Washing Machine Door Lock Assembly
  • John from BEAVER DAMS, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
25 of 36 people found this instruction helpful.
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Shaking violently during spin cycle
Replaced the 4 suspension rods/springs. Only disconnect and replace one at a time. The tub will fall out if you disconnect and replace more than one rod/spring at a time.
Parts Used:
Suspension Rod Kit
  • Harold from MELROSE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
17 of 18 people found this instruction helpful.
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FAULTY LATCH-WASHER WOULD NOT GO INTO SPIN MODE
THE NEW LATCH COMES WITH A NEW BEZEL ATTACHED, WHICH MOUNTS TO THE TOP OF THE WASHER, JUST UNDERNEATH THE LID. BECAUSE THE ORIGINAL BEZEL WAS IN PERFECT CONDITION AND DIFFICULT TO REMOVE, I DECIDED TO REMOVE THE BEZEL ON THE NEW LATCH, AND USE THE ORIGINAL ONE. THIS WOULD HAVE TO BE DONE REGARDLESS IN ORDER TO INSTALL THE NEW LATCH. REMOVING THE BEZEL WAS DIFFICULT DUE TO ALL THE LOCKING TABS THAT KEEP IT IN PLACE. I HAD TO RESTRAIN THE SLIDING SWITCH PARTS WHILE I REMOVED TO BEZEL TO AVOID THE ASSEMBLY FROM COMING APART. ONCE I SNAPPED THE NEW LATCH TO THE EXISTING BEZEL, THE ASSEMBLY WORKED FINE. TAKE TIME TO STUDY HOW THE LATCH ASSEMBLY IS ATTACHED TO THE BEZEL SO THAT YOU DON'T BREAK SOMETHING. USE A VERY SMALL SCREWDRIVER TO PRY BACK THE PLASTIC TABS IN ORDER TO RELEASE THE BEZEL FROM THE LATCH ASSEMBLY.
Parts Used:
Washing Machine Door Lock Assembly
  • EVAN from STOCKTON SPGS, ME
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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My tub would hit the sides of the washer during spin cycle.
Followed youtube video. The repair was easy and fast.
Parts Used:
Suspension Rod Kit
  • ELIZABETH from HARLINGEN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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replaced drain hose that was missing
slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys
Parts Used:
Washer Drain Hose
  • Delmar from EAST TROY, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
11 of 16 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 51 people found this instruction helpful.
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washer shaking and banging loudly
I was able to look up the issue on Youtube and watched a few videos and was able to complete the repair with help of my daughter. It was little hard to do but you do need gloves with a good grip when taking the rods out of the washer, but putting the new ones in was very easy.

Once I replaced the suspension rods, there was a little shaking but not like before. Very quiet now, no crazy loud banging
Parts Used:
Suspension Rod Kit
  • PRECIOUS from LAKE CITY, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Washer would not complete cycle, as I forced the top open when locked
I did the repair just as the video showed, and had no problems at all.
the hardest thing I had to do was to move the washer out to where I could get to the back of the machine.
Due to the help of the sales rep and the video the repair was very easy

Thanks
Louis
Parts Used:
Washing Machine Door Lock Assembly
  • Louis from MANDEVILLE, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 7 people found this instruction helpful.
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Banging during spin cycle
The installation was very easy and took me 45 minutes to complete by myself. I put the washer on two cinder blocks and then removed the lid. I started with the suspension rods that were closest to me and they were really easy to exchange. When I got to the rods in the back they were a little more difficult because there was more tension with the new rods installed. I used the old rods to hook and pull the new rods into place and it was overall very easy.
Parts Used:
Suspension Rod Kit
  • Rachel from PINELLAS PARK, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
7 of 7 people found this instruction helpful.
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No cold water
Cold and hot water valve .easy as pie.
Parts Used:
Water Inlet Valve
  • Greg from HAVELOCK, IA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
7 of 7 people found this instruction helpful.
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Shaking and banging around when washing
Youtube has videos. It's very simple just replace one at a time.
Parts Used:
Suspension Rod Kit
  • Jessica from MT STERLING, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 7 people found this instruction helpful.
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washer was off balance all the time
Watched video from partselect and it was on the money. Removed a few screws and tilted the lid. (after unplugging). Pulled it out from wall and tilted machine to have access to bottom. Had grandson reach from underneath and pull the rods out and inserted the new ones. Work great now. My wife is happy and I saved about $600 because I didn't have to buy a new one.
Parts Used:
Suspension Rod Kit
  • Michael from MAGNOLIA, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
6 of 6 people found this instruction helpful.
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The Washing would stop working mid cycle
I unscrewed the top panel of the washer. I lifted up the top and used the pint scrapper to loosen up the lid switch and slid it out. I pulled the switch wiring harness out of the rear top of the washer. I slid the new lid switch and wiring harness back through the opening and secured the switch in place. Screwed it back in place. Took less than 15 minutes. I followed the instructions on the video, easy peasy lemon squeezy.
Parts Used:
Washing Machine Door Lock Assembly
  • Adam from LUMBERTON, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 6 people found this instruction helpful.
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All Instructions for the 11020242510
1 - 15 of 40