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Questions And Answers for 10657500790
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Scott
August 15, 2025
The unit is not pulling any water out of the air, the bucket is mostly empty. It quit working suddenly. What's wrong with it?
For model number 10657500790
Hi Scott, thank you for reaching out. We would suggest checking the humidistat, part number PS11738359. It senses humidity level and turns off the dehumidifier when the humidity drops. You may need to replace it to fix the issue. We hope this solves your problem!
The knob one turns to set the humidity level was removed. The two screws holding the top on were removed. The top was lifted and swung to the side. After noting which of the two wires went where on the humidistat the wires were removed. Small flat screwdrivers were used to pry back the plastic retainers on one side of the original failed humidistat. The new one was put in place, the two wires were reattached. The knob was replaced. The top was positioned and its two retaining screws replaced. A magnetic phillips screwdriver was handy but not necessary. Piece of cake! Someone with ten thumbs could do it!! Thanks for the prompt courteous attention to the returned erroneous part! Dealing with partselect. Com was a pleasure. . . . . . Thanks!! P. S. The dehumidifier works like new now!!
Troubleshoot on the schematic/wiring diagram to find the defective thermostat. Order a replacement part. Remove all outer covers to gain access to the thermostat. Only tool needed for this is a #2 phillips screwdriver. Cut the leads on the defective part and remove thermostat and replace thermostat, wire cutters/crimper required, splice the thermostat leads, Reassemble the outer covers.
