WTW6800WW1 Whirlpool Washer - Instructions

To start out, I ordered two parts for a washer, a water valve and a recirculation pump. I found out that one of the solenoid switches went bad on the valve body. I tried to find just this switch but found out that you have to buy the whole valve assembly just to get one of the switches. The recirculation pump was making a really bad noise when it would run. The problem with the pump, the impeller that pushes the water out of the pump was in pieces in the pump head housing. I paid to rush the delivery so the washer was not unusable for every long. The parts showed up as planned with one problem. One of the solenoid switches was not attached to the valve body, it was broken off of the valve body. I called the service number that was on the packing slip. The lady I spoke with about the broken part apologized and quickly placed another order with the same part. Down side was she could not get it sent out that day because it was late afternoon on a Friday and the shipping department was closed. So the earliest I would receive the part would be the following Tuesday. She did refund my rush delivery cost, so i paid for just standard delivery. I had the recirculation pump on the Friday I was hoping for but still could not get the washer running until I received the water valve the following Tuesday. I told the lady I understand her hands are tied about shipping the part out that day, Since there was nobody there to ship it. I also understand that sometimes things do get broke in transit. The part was delivered on the following Tuesday as promised. I opened up the package to inspect it. This time the part inside the package was packed a little different and a little more secure. I was glad the service department was easy to deal with, very respectful and willing to correct the problem. All and All The repair went really well, had no problems installing the parts what so ever. (To make things a little easier to remember where they go)Leave the old wire harness intact with the old water valve when you remove it. Once the new water valve is install you can reference how to install the new wire harness from the old water valve. The pump had 3 screws and 2 hose clamps to remove it. It is easier if you can tilt the washer forward (just a little) to change out the pump. You can change out the pump without tilting the washer, just easier if tilted. I would order from partSelect again. I would recommend my friends and family to order from partSelect.

Unplug washer. Use scraper to depress spring steel catches under top cover of cabinet. Raise and support cover. Remove lock mechanism from cover using nut driver and remove switch and cable from spring tension clips. The last cable stay is zip tie/plug; pry it from hole in cover. Don't worry about saving this cable stay as the new switch has one pre installed. Before lowering cover place an object such as a rolled up towel over the cabinet spring catches to prevent engagement. Then lower cover. Locate two screw on back of control panel and remove with nut driver. Just below control panel on back side of cabinet is a single screw securing a small cover plate. Remove screw and plate. Lift control panel and turn it over. Locate plug for the latch switch and disconnect it. Then set control panel back in place. Raise and support top of washer again and pull faulty switch and cable assembly from washer. Attach new switch assembly to top cover and place cable into spring clip and insert plastic cable stay into hole. Route the connector through the opening the faulty one was pulled from. You may now close the top of the washer. Lift and turn over control panel connect new switch plug and set control panel back in place. Replace screws on back of panel and the small cover and screw. Plug washer power cord in and you should be done.

Tilt the machine over to access the bottom I rested it on a dolly.remove the rotor with an allen wrench .then rmove the 4 bolts on the stator .then lift it off the main shaft and unlug the sensor wires . just reverse the process to install the new one (be sure to allign the arrows on the sensor and the stator when reistalling. I wish i could say this solved my problem .my machine runs untill the spin cycle then it starts shaking and gives the uneven load alarm again.

I read the directions on this web site and was able to install the new drainage pump in about 30 minutes. I suprised myself. Thanks.

removed glass cover control panel & top of machine to replace hinge spring.