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38351HBRFRWW General Electric - Instructions

All Instructions for the 38351HBRFRWW
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Install rear wheel
I haven’t received the wheel yet. Originally ordered on Dec. 13. Hadn’t received it by Dec. 20. Finally shipped on Dec. 22. Tracking said it was expected to be delivered on Jan.2. Not delivered. Then it said it was still on its way but it was unknown when it would be delivered. Still waiting on Jan. 6. By far the most expensive economy shipping ever, as this refrigerator is in a rental that can’t be rented until a wheel is installed.
Parts Used:
WHEEL REAR
  • Bruce from COLUSA, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
4 of 4 people found this instruction helpful.
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Fridge keeps cycling on and off and a clicking sound happens every time compressor cycles.
I opened the back panel of the fridge and exposed the compressor. Unplugged existing run capacitor and installed new one with the addition of the sleeve that is stated must be installed around the run capacitor.
Everything I read and on this web site says that based on these symptoms, that the problem is the run capacitor. I searched and search for a part called a start relay which plugs in to the compressor. This run capacitor plugs in to this other part which I take as the start relay.

Installing this run capacitor did not solve the problem. The fridge compressor keeps cycling on and off. Freezer doesn't keep as cold as it should.
Parts Used:
Run Capacitor
  • Kirk E from GRASS VALLEY, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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The lights were on inside however the the water/ice dispenser did not work and the fridge and freezer side was not cooling
Simply take off the back panel. Remove the old run capacitor which is attached to the compressor by a white part. It pulls right off. You will have to unplug two wires. I took a pic to ensure I plugged the wires back up the correct way. Then I attached the new capacitor to the white part and put on the sleeve that was included, plugged it back into the compressor and zip tied the excess part of the sleeve. Once done plug fridge back up (always unplug electric devices when doing maintenance) to check before replacing back panel. It may take a few minutes before it kicks on.
Parts Used:
Run Capacitor
  • Rickey from DUMAS, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
4 of 5 people found this instruction helpful.
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Old timer quit working.
Installed the new timer.
Parts Used:
Defrost Timer - 120V 60Hz
  • John from Mesa, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 14 people found this instruction helpful.
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Difficulty in removing the old switch
The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.
Parts Used:
Light Switch
  • James from Federal Way, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 8 people found this instruction helpful.
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Broken vegetable pan cover
The part was delivered promptly. Then, to quote Raymond from Georgia:
I pulled the old one out, and put the new one in.
Parts Used:
Vegetable Drawer Shelf Frame
  • Luis from Washington, DC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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Refrigerator light wouldn't come on.
After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.
Parts Used:
Light Switch
  • Daniel from Crown Point, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
Parts Used:
Light Switch
  • Robert from Coto de Caza, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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noisy fan
removed cover over fan, four screws. removed two screws ,that holds fan in place,removed two more screws that holds fan in bracket,then reinstalled
Parts Used:
Evaporator Fan Motor
  • ronald from springfield, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 6 people found this instruction helpful.
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missing a shelf
My repair was simple. Just put the shelf in the holes in the freezer. The AMAZING thing was how quickly I recieved the part after placing my order. I placed the order at about 3:30 pm on a friday checked the box for ground shipping and the part was at my door the next morning. I think that was a mistake, but I was impressed.
Parts Used:
Freezer Shelf
  • Joseph from Rome, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 9 people found this instruction helpful.
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The unit cycles but does not achieve proper temperature
Remove power from the unit. With short length #2 Phillips loosen and remove the two(2) screws on the control panel located center top of the refrigeration area. Slide the control panel back about 1/2 inch and allow it to dangle from its wiring harness. Pinch the locking tab on the harness connector with one hand and use the other hand to separate the two sides. A little force is required. Remove the control panel from the refrigerator and shut the refrigerator door. Examine and note the routing of the temperature probe (Silver colored flexible wire) take a picture for later reference. Remove the old and replace with new unit. route temperature probe like the replaced unit. Reverse the steps and reinstall the control panel. It is a good idea to also purchase and replace the defrost timer.
Parts Used:
Temperature Control
  • Anthony from COVINGTON, LA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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NOISE FROM THE FREEZER SECTION OF THE REFRIGERATOR
1) TURNED POWER OFF FROM REFRIGERATOR 2) REMOVED THE FREEZER SHELF FIRST BY GENTLY TAPPING THE LEFT SIDE UP AND OUT THEN THE RIGHT SIDE UP AND OUT 3) REMOVED THE 2 PHILLIPS SCREWS HOLDING THE EVAPORATIVE FAN COVER IN PLACE 4) GENTLY PUSHED THE COVER UP AND MAKING SURE THE 2 CLIPS WERE NOT DAMAGED 5) VERY GENTLY PUSHED UP ON THE STYRO FOAM SHIELD GRASPING IT FROM THE BOTTOM, BE VERY CAREFUL NOT TO CRACK OR DAMAGE THIS 6) THEN REMOVED 4 OF THE PHILLIPS SCREWS HOLDING THE BACK PANEL 7) THEN REMOVED THE 2 SCREWS HOLDING THE FAN MOTOR IN POSITION ON THE BACK COVER AND LAID THAT ASIDE 8) I COULD THEN SEE THE MOTOR SO I UNCLIPPED THE RED/DARK WIRE CLIP FROM THE HARNESS WITH MY FINGERS, THEN TOOK MY NEEDLE NOSE PLIERS AND GENTLY PULLED UP ON THE GREEN GROUND WIRE 9) I THEN REMOVED THE 2 PHILLIPS HEAD SCREWS HOLDING THE MOTOR BRACKET TO THE WALL OF THE FREEZER 10) THEN REMOVED THE ENTIRE MOTOR AND PUT THAT ON THE KITCHEN TABLE 11) TOOK MY NEEDLE NOSE PLIERS AND VERY, VERY GENTLY PRIED OFF THAT LITTLE METAL RING HOLDING THE FAN BLADE ON (TRICKY SO LEFT UP GENTLY)...I BOUGHT ADDITIONAL IN CASE I DAMAGED IT 12) TOOK MY 5/16 NUT DRIVER AND UNSCREWED THE TOP METAL BRACKET HOLDING THE MOTOR 13) LIFTED THE MOTOR OFF AND LOOKED AT THE TOP AND BOTTOM GROMMETS TO SEE IF DAMAGED OR CRACKED (I BOUGHT ADDITIONAL GROMMETS IN CASE THEY WERE CRACKED OR DAMAGED, EASY FIX) 14) THEN ATTACHED THE NEW MOTOR AND BASICALLY SIMPLY DID EVERYTHING IN REVERSE TO INSTALL THE NEW MOTOR. MAKE SURE YOU KEEP YOUR SCREWS IN ORDER SO YOU CAN IDENTIFY WHICH PART THEY CAME FROM. MAKE SURE YOU DO NOT PINCH AND WIRES WHEN RE-INSTALLING THE MOTOR. SAVED ME A REPAIR PERSON CALL.
Parts Used:
Evaporator Fan Motor Compression Ring Evaporator/Condensor Fan Grommet
  • Sarafina from DEWEY, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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the frame was broken and it made using the shelf for food storage difficult.
Emptied the lower area of food, removed the drawers and the removed the broken shelf frame. My glass was unbroken so after removing it from the broken frame and cleaning it, I just had to place it in the new frame and put it in the frig. Can't believe how easy and quick the whole process was. I can now utilized all that wasted space in my frig again.
Parts Used:
Vegetable Drawer Shelf Frame
  • martha from Lehigh Acres, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Fan not working
Took out old put new in. Watched a u tube, no problems
Parts Used:
Evaporator Fan Motor Evaporator Fan Blade
  • joan from STERLING HTS, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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The food door gasket was not doing its función properly.
Well, when I opened the package the gasket was bended in half so I opened it and put it first on the floor and after some minutes I put it on the refrigerator side.
Then I took a screwdriver and easily removed the old gasket, cleaned the the channel where the new gasket had to seat or be inserted. Then I took the new gasket and put it on place and begining on the top right corner I began to insert the gasket into the channel from the right to the left. Double check to see if was ok
I continued on both sides from top to the bottom, one by one.
When I reached the bottom I began from the left to the right inserting the gasket into the channel. To complete the installation at the bottom I had to pull the gasket a little to properly reach the corner and I finished
To make sure the gasket was on place I hit the gasket with my bare hand all around and I was done.
It was very easy, I just followed the instructions given by the manufacturer
Parts Used:
Fresh Food Door Gasket
  • ROBERTO SOLIS PTY from MIAMI, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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All Instructions for the 38351HBRFRWW
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