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★★★★★
★★★★★
Diane R - June 29, 2020
Verified Purchase
Only lasted 2 months
My purchase came quickly and was easy to install but it did not last. Broke off after 2 months of use
★★★★★
★★★★★
Darcey L - November 26, 2019
Verified Purchase
Snapped in perfectly.
Came fast and fit. It works again.
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Customer Repair Stories
Average Repair Rating: 4.1 / 5.0, 4 reviews.
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The part was made wrong and did not fit.
The plastic tabs were too large to fit into the washer's slotted hole in the washer cage. I initially bought this part from a PartSelect competitor and it was made wrong as well. Whirlpool themselves showed this part on back order so the faulty part originated in a Whirlpool order to a vendor. The reason for this reply is that PartSelect resolved this bad part issue within 2 hours and 1 phone call. The competitor has not resolved anything yet in 3 weeks and 5 emails with image proof.
Other Parts Used:
Doug from ROCHESTER HLS, MI
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
3 of 3 peoplefound this instruction helpful.
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unable to get the correct part
the tabs were to big on the replacement and the customer representitive said he was unable to help me.
discouraged
I will never buy parts from this site again
Other Parts Used:
Russ from DOVER, NH
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
2 of 2 peoplefound this instruction helpful.
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Front loader
Lineup slots and snap in place. So easy even a caveman can do it.
Other Parts Used:
Joyime from Wolcott, CT
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
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New baffle would not fit in slots in washer drum. Measuring there is a slight difference in slot openings as compared to new baffles, so was unable to get them inserted. PartSelext very helpful and I'm am to get a credit. Factory to let me know if need to send new baffles back.
New baffles would not fit. PartSelect very helpful to get refund.
New baffles should just slide in but did not. Measuring slots and connection points on new baffles appear to be a difference preventing connection.
Other Parts Used:
Robert from MARSHALL, VA
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
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1 question answered by our experts.
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Jim
January 22, 2018
How to install this part ? I have already damaged one trying to install based on you tube video
For model number MHWE500VW11
Hello Jim, Thank you for your inquiry. Remove the top of the washer by taking out the three screws that secure the top to the back using a torx screwdriver. Remove the hose that goes to the soap box into the tub to allow you to see the outside of the inner drum. Rotate the inner drum so you have the baffle at the top center so you can see where it attaches to the tub and if there are any screws attaching it. If there are, remove them and use the rubber mallet and a block of wood to gentley remove the baffle. Set the block of wood at the front of the baffle and tap it so that it goes towards the back of the tub and remove it. There are 6 tabs that fit into the slots on the drum that lock it into place. The raised portion of the baffle will be towards the back of the tub, so line it into place and pull it sharply forward to lock the tabs. I have included a link for a similar baffle video to assist you. Hope this helps!
https://www.youtube.com/watch?v=AkjPrCJtmJg&list=PL6BF6EBC745F058E6&index=156
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11751113
Manufacturer Part Number: WPW10250572