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KSRS27CNBL00 KitchenAid Refrigerator - Instructions

All Instructions for the KSRS27CNBL00
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Compressor "grounded" and quit running
Replaced the compressor with the new one I purchased from you. Installed new parts and recharged unit. The refrigerator / freezer is working better than new. Thanks for the great deal on the compressor. It was here in 3 days. All the parts fit exactly and had no difficulty in the installation or startup. The directions for the wiring were a great help also. Thanks again.
Parts Used:
Compressor Kit
  • Mike from Baytown, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Wrench (Adjustable)
59 of 118 people found this instruction helpful.
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The icemaker stopped filling the ice tray to make ice.
I checked the fuses and hoses in the back of the refrigerator to make sure water WAS in fact getting to the front of the fridge. Since the water through the front door worked fine, I had to check the water tube running to the ice maker. It was fine and water was waiting to go somewhere! I decided to pull the icemaker out of the fridge to see what I could fine. Once it was out, I took the ICEMAKER CONTROL AND MOTOR ASSEMBLY off (that's the side part with the dial on it). Only 3 screws to take that off, and it was EASY to see what was wrong once I took that off. There was a connection that was obviously bad (looked almost like it had burned out). My thought was that it was obvious what part was bad, what would it hurt for me to try to fix it myself? When I got online to find the part, PartSelect was the only one that I found that had the EXACT part that I needed, and lucky for me, there were multiple pictures of multiple angles of the part so I could compare and make sure I had the right one!! The part with shipping cost less than the cost of a repair tech to even come out and look at the fridge. Then add the cost of the part and labor if I had the repair tech fix it...I probably saved about $250!!!!
Parts Used:
Icemaker Control Assembly
  • shannon from sierra vista, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
32 of 37 people found this instruction helpful.
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Door chute broken
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.
Parts Used:
Ice Door Kit
  • Dwight from Marietta, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
34 of 45 people found this instruction helpful.
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One finger of the spring steel peice that holds the ice maker and water dispenser levers out broke.
I removed the screw holding the spring steel retainer/clip using a quarter inch ratchet wrench a swivel with a quarter inch socket and a short extention, then just installed the new one. This spring steal through the door ice maker / water despenser lever spring was an easy fix.
I found you by googling appliance repair parts, and found your site really easy to use. I couldn't believe how fast the part came and the very reasonable price. I put you on my web browser's favorites.
Thanks,
Ron
Parts Used:
Levers Retainer/Clip
  • Ron from Newton, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
34 of 45 people found this instruction helpful.
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ice would not drop
removed the shaft that had worn end-replaced with new one- ok now
Parts Used:
Ice Auger Motor Shaft
  • terry from panama city beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
46 of 82 people found this instruction helpful.
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water filter cap broke when extracting old filter
ordered new filter cap, installed on new filter and reinstalled in refrigerator
Parts Used:
Cap, Water Filter (Black)
  • John from North Andover, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
31 of 38 people found this instruction helpful.
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The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.
Parts Used:
Ice Mold
  • Roger from Sunnyvale, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 42 people found this instruction helpful.
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Ice maker mold was cracked and leaking water into the bin which then froze all the cubes together.
I removed the ice maker assembly from the freezer compartment (four nuts/ nut driver) and unplugged the wire harness. I discovered the nature of the problem and I went on the Internet to look for replacement parts expecting I'd have to buy the entire ice maker. When I found PartSelect.com I looked through the pictures of the parts available for my ice maker. I found the correct part quickly and easily. And having an acurate photo on the site, I was able to match all the key features of the mold I had with the one on the screen. I ordered the part, and installed it the day it arrived with just a Phillips screwdriver and a nut driver. It functions perfectly.
Parts Used:
Ice Mold
  • George from Cottage Grove, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
28 of 30 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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My ice maker stopped producing ice. It would dispense ice that was already made and the water dispenser worked.
I looked at some online diagnostics info and the owner's manual. The "error code" blinking red light on the receiver unit (located adjacent to the ice bucket) indicated that the emitter/receiver units were faulty. I located the parts on the PartSelect website (their price was less than half of what they wanted on the Sears website) and ordered them. I didn't pay for the expedited shipping and still received the parts within two days of ordering. Powered down the refrigerator, three simple screws to remove each cover for the emitter and receiver, unplug the old units and pop in the new units, replace the covers for each unit, repowered the fridge and, voila, you've got ice. I completed the repairs in less than 10 minutes. Couldn't be happier with the price, the diagnostics links/info or the prompt service. Next time I have an appliance issue, my first stop will be this website.
Parts Used:
CNTRL-ELEC
  • Glenn from San Marcos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 27 people found this instruction helpful.
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ice maker did not work. Water came in, however, unit woud not eject ice.
I unplugged the refrigerator, then I taped ice shield up to top of refrigerator and taped the little flap on the left side of the refrigerator to side wall then I unscrewed one screw on the right side that holds the plug cover, which was then removed. I then updid the little latches on the icemaker and pulled the old ice maker out far enough to unplug the connector, which was not easy, but did unplug. I then unscrewed the three screws with the nutdriver and attached the bottom cover to the new ice maker. I then slid the new icemaker far enough to connect the electrical connector, then slid the new icemaker in until it latched. I replaced the connector cover and untaped the two items that had been taped and pluged the refrigerator into the wall socket. The new icemaker has produced ice every since.
Parts Used:
Ice Maker Assembly - 8 Cube
  • Larry from Morgan, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
30 of 41 people found this instruction helpful.
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ice maker gear broken
I removed the ice bucket,the gear is located under the ice bucket and engages when ice bucket sits on it and turns the tray for ice to fall in the shute,2 screws to remove and the gear comes off and I put the new one on and put the screws back,very easy to do, total time 5 minutes,repair man wanted to charge $114 for the part and $100 for labor,I did it all for $25 thru this site,I love this site,it gsaved me alot of money,thanks partselect.,
Parts Used:
Coupling
  • patrick from fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
25 of 27 people found this instruction helpful.
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Water running out of cold water in freezer door
took back of refrigerator, removed water lines, removed electrical connections. removed 2 screws holding water valve, replaced water valve, replaced electrical connection, replaced water lines. Put back on refrigerator. Tested water on freezer door. Didn't work, had to take refrigerator back off again and check the electrical. I didn't get one of the connection put on securely, Put back on refrigerator, check water on freezer door. It worked. Make sure the electrical connection are connected this will sav you about 10 minutes of repair time
Parts Used:
Water Inlet Valve
  • Jackie from Niota, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
27 of 33 people found this instruction helpful.
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refrigerator door wouldn't remain closed
The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.
Parts Used:
Door Hinge Set Door Cam - Black
  • Thomas from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 33 people found this instruction helpful.
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Refrigerator door fails to close on its own like it is designed to.
The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.

The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Jay from Oconomowoc, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
23 of 24 people found this instruction helpful.
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All Instructions for the KSRS27CNBL00
61 - 75 of 1408