JCB968BK6BB General Electric Range - Instructions

Removed torx screws for door handle as well as torx screws for both hinges to separate the door halves to extract broken glass and to install new glass panel. Other reviews said not to remove hinge screws, however I had no problem reinstalling them.

Watched youtube video. Very easy to replace

Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.

I am not the handiest person in the world, and this repair was easy even for me. If you suspect that the temperature sensor is the problem, do yourself a favor and buy this inexpensive replacement part and install it yourself prior to calling a professional who will charge a service fee just for checking it out. Pull your oven out from the wall so you can access the back. Unscrew the small nuts on the back to remove the sheet metal cover. Find the wire that goes to the sensor and unplug the plastic coupling. In the oven, unscrew the one nut that secures the sensor to the back wall of the oven. Pull the broken sensor out and replace it with the new sensor. Feed the wire through to the back and plug the new sensor into the same wire that was just disconnected. Reinstall all of the nuts. Do a "test cook" on some frozen food to ensure that the temperature seems correct (i.e., does it cook as expected in the recommended amount of time). The actual repair takes less than five minutes. I put "30-60 minutes" to account for unplugging the oven, pulling it out, removing the screws, replacing the screws, pushing it back in, and testing the temperature.

0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.

Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.

I just followed the instructions on the link provided with the part

Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.

I picked the least expensive and most likely issue with our oven that was not indicating a correct oven temperature. I am sure with a 15+ year appliance that the circuitry is on its way out but wanted to give this a try to avoid a new appliance purchase. Oven pre-heat setting takes much longer to finish with the age of the oven. However, after the new sensor the oven will maintain a more even temperature for the cycle.

Removal of the sensor from the inside of the oven is a bit awkward since it is located between the broiler elements at the back but a nut driver was the correct tool and worked fine. A bit stuck with the heating of the connection but pretty simple to replace. Must remove the back first to uncouple the connector. Simplest part of the repair.

At best a temporary fix for a an appliance this old.

This temperature sensor is very easy to replace. There are two screws inside the oven in the top middle of the back of the oven. Take these off. on the back of the stove there is a metal plate with 5 screws I believe. Take these off with a nut driver. Then you will see a white connector coming from the spot where you took the other screws off. Take the white connector apart and pull out the temperature sensor from the inside of the oven. Then put the new one in.

This item worked as described. I paid more for this 'oem' probe than the generic 1 because i didn't want to chance it not working as others have reported.
- works great. tested it....snaps in, reads correctly, snaps out.

First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.

Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.

For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.

We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.

I just watched the video that was on the website. It showed in detail how to replace the heating element. After watching it I was able to remove the cooktop, replace the heating element and put it all back together. The only issue I had was getting the cooktop loose but once I did everything else was easy.