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41797812704 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 41797812704
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Washer not spinning, water leaking out bottom
My first step was to download and print out the parts diagrams from the manufacturer's website. With a basic idea of what I needed to get to I first removed the agitator cap and the agitator and right off I found a broken bolt on plate lock bracket that holds trunnion which supports and connects the tub to the transmission drive shaft. I replaced the bolt and put it back together and gave it a test run. Spun very nicely now but water was going everywhere. Unfortunately I found that when the bolt broke the tub had slipped down and ripped the rubber "tub seal assembly". To get to the seal I ended up tearing the machine completely down and removing the whole motor and transmission assembly out of the unit. It may be possible to get at the seal without doing this but I'm not 100% sure. To get the whole unit apart I did the following: Remove the front panel by removing the two screws located at the very bottom of the panel and lifting up and out .Remove the top/lid by removing two screws underneath the top toward the front, and disconnecting lid switch, or i found it easier to just unscrew and remove it, then lift off the top/lid assembly. Remove the agitator cap and the agitator. Remove the splash cover (this is not easy- I popped each tab with a flat screw driver- the ones at the rear were very difficult). I tried to remove the fill spigot but could not get at one of the screws so getting the splash cover out was not as easy as it could have been. Remove the bolts in the bottom of the tub and lift it out. Unhook the drain hose and the level or "pressure tube". Remove the 3 large and 3 small springs from the motor assembly ( I needed a strong spring hook but all I had was vice grips, they work but it was not easy). remove any other wires etc. (mark things with tape and matching numbers if needed) and pull out the whole barrel and motor assembly. Unbolt the splash tub and remove, unbolt the trunnion and remove. And finally replace the seal. Reassemble in reverse order. Important!! Clean shaft well (I used some 300 grit fine sandpaper to remove the little bit of rust scale that had accumulated) and lubricate everything. be very careful when reassembling, as to not scuff up the seals at all. I used a silicone spray. This might not be the best thing for the job but I know at least not to use anything petroleum based such as WD-40 when you are lubricating rubber or plastic. Reinstalling the springs was very difficult and again a spring hook would have been great. Everything else went together reasonably easy. The unit works fine now. many thanks to the websites I researched to get this done.
Parts Used:
Tub Seal Assembly
  • Michael from Springfield, VT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
29 of 35 people found this instruction helpful.
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My husband ruined the old latch by trying to shut the door too hard, and the old latch fell down into the inside of the dryer.
I took the new latch out of the package and snapped it into place. It took about 15 seconds, and that included the walk to the laundry room!
Parts Used:
Door Catch
  • Michelle from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
28 of 35 people found this instruction helpful.
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The washer would not drain
After removing the front of the washer, I used slip joint pliers for the hose clamps, then a screwdriver for the mount bolts and replaced the pump motor in reverse order. The pump was ordered on line on a Friday before 10am and was delivered on saturday moring by FedEx. I could not have expected such fast and efficent service!
Great Job!!
Parts Used:
Drain Pump - 120V 60 Hz.
  • Harry from Zephyrhills, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
24 of 24 people found this instruction helpful.
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discharge of water out of wash machine
remove side panel & start rinse cycle & heard a grinding noise in discharge pump. used a bucket to catch water upon removeal of discharge hose to pump. unplug disconnect plug to motor, remove pump from unit. Discovered propeller was loose in housing. Googled Partselect.com, odered part & in 2 days later installed new pump on unit. Started a load of wash & it has been working perfect ever since. thanks to PartSelect.com for the service, the repair was minimal & easy for the DO IT YOURSELFER. Bill Starry
Parts Used:
Drain Pump - 120V 60 Hz.
  • William from York Springs, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
26 of 33 people found this instruction helpful.
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Drum would not turn
remove the rear lower left vent cover to get access the belt tensioner and pulley. then pop the top section up with a flathead screwdriver in the front, freeing it from the popclips. Then remove two screws from the back side of the front section releasing the drum. loop the belt around the drum.
Parts Used:
Drum Belt
  • jeana from houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
24 of 28 people found this instruction helpful.
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dryer squeeked and rattled
after removing the panel covering the dryer blower and removing the blower cover, i pulled the old blower wheel off and placed the new whell on carefully lining the flat edge of the wheel hole up with the flat edge on the blower piston, the n i placed the clamp on and put back all the housing covers and panels...and now my dryer runs quiet and drys cloths fast....thanks to partselect!!!!
Parts Used:
CLAMP Blower Wheel
  • Jeffrey from Gulf Breeze, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 35 people found this instruction helpful.
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My old lint filter had a few holes in it.
I got online and found that everyone was charging a king's ransom for a piece of plastic. Your ransom was slightly less. Then I paid $7 shipping and handling for the part which came packed in a box six times its size...I guess all that cardboard costs a mint. I opened the box, removed the lint filter, and put it into my dryer....voila! No more holes!
Parts Used:
Dryer Lint Screen
  • Marc from Malden, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
23 of 27 people found this instruction helpful.
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water pump broke
My Husband did the repair it took less than 15 minutes. He popped the front off the washer. He then unscrewed two screws and removed the pump assembly. He popped the new pump in, and put in the tow screws. Then he put the washer front back on replacing two screws. It took all of five minutes. I am so pleased it was so easy. I told him next time I'd do the repair and he could watch!
Lil
Parts Used:
Drain Pump - 120V 60 Hz.
  • Lili from Jamestwn, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 24 people found this instruction helpful.
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Water not draining
It turned out that the pump was fine. There is a filter within the rubber bellows between the washer drum and the motor. You need to remove the entire bellows to get to it. Just remove the motor and you can un-clip the hose tensioners. They are exactly like the ones you would fine on most foreign cars - just compress with pliers and move back on the hose. Clean out the plastic filter. A small nail had worked its way through the plastic filter and lodged in the motor impeller. Removing this nail and reassembling, it all worked as new! I kept the pump and motor as a future spare rather than return it.
Parts Used:
Drain Pump - 120V 60 Hz.
  • Harold from Denver, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
22 of 24 people found this instruction helpful.
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the belt was all worn out , it make a lot of noise
i took out the two back screws lift the top.
took the two bottom front screws , lifted andtook off the front panel.took off the old belt an intall the new one in a circular motion put the panel and top back on and done.
Parts Used:
Drive V-Belt
  • CARLOS from BEALETON, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 38 people found this instruction helpful.
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black streaks on clothes from failed drum glide and felt
first i used a flathead to lift up the top of the dryer. there were two prongs that you press in to detach the top.

then there were two screws on the inside along each side that i needed a phillips to remove. one screw on each side.

i also needed to detach a cable and cut the tie.
from there, it was easy to pull off the front of the dryer.

the first noticeable thing was HOW much lint there was inside! so out came the vacuum and away went all the dust and lint.. a TON of it.

then i used a sharp knife to remove all the existing upper and lower felt. that took awhile, and i got as much as i could.

then i applied the TOP felt, nice and center, and from there, the FELT was applied, which fit perfectly. I let it dry/set for about 2 hours.

for the Front drum glide, AN IMPORTANT NOTE! i ordered only ONE drum glide, but you need TWO! I had to order a second one, and i dont know why they dont come in pairs.. so the front drum glides snap on pretty easily to the front of the drum. press hard and they SNAP into place. once they are snapped on, you just put back on the front, replace the screws, re-connect and re-tie the cable, and close the lid!
Parts Used:
Lower Front Felt Seal with Adhesive Front Upper Felt Seal with Adhesive Drum Glide - White
  • Rodney from Mountain View, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
20 of 21 people found this instruction helpful.
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Bearing Bracket Worn Out
Took off front panel, removed drum and replaced parts listed. A bit tricky to keep small parts in place. However, masking tape helped. Best of all was the online diagram of how the parts were assembled. In addition, taking step by step phone pixs aided in replacing parts since there was some down time between diagnosis and installation.
Parts Used:
Rear Drum Bearing Kit Rear Drum Bearing Kit Rear Drum Bearing Kit Drum Support Bearing Dryer Drum Bearing Bracket
  • David from Fairdale, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 24 people found this instruction helpful.
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Machine would not spin.
Once I figured out that it would not spin because it did not drain. Unplug machine and remove the back pannel. Locate the drain pump on the bottom of machine. Remove the power wires and the screws holding it to the bottom. Then use a pliers to remove the hose clamps ( was easer for me to tip the machine forward ). Be prepaired to catch or soak up extra water from lines. The hardest part to the install is the limited room you have to work with. Install screws to hold the pump in place then install water lines, power wires and back pannel. Only thing left is to plug it in and watch for leaks.
Parts Used:
Drain Pump - 120V 60 Hz.
  • Jeff from Weyauwega, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
20 of 22 people found this instruction helpful.
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Dryer drum would squeak and squeal until warmed up, but progressively got worse as the days drug on.
First pry up on the front edge of the top panel of the dryer which is held in place by snap in clips. Pivot the top open and support against wall or other taking care not to pull on wiring harness. Next remove the 2 screws that hold the front panel in place. These are located on the inside of the front panel. The front then snaps loose also. Remove the plastic drum stop located at the top edge of the front of the dryer. Next I removed the 3 drum screws located inside at the back center of the dryer. Next you can you need to remove the belt the motor located at the rear vent panel on the back. Slide the now loose drum out exposing the rear bearing. With a 5/16 end wrench, loosen the 2 screws on either side of the bearing retainer. Assemble the new bearing bracket to match the old one. Apply a liberal amount of supplied lubricant to the pivot ball and plastic retainer. At this point it was helpful to have someone at the rear of the dryer hold the new retainer bracket against the back of the dryer while I tightened the new bearing assembly in. Assemble dryer in reverse.
Parts Used:
Rear Drum Bearing Kit
  • Chad from Glyndon, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
19 of 22 people found this instruction helpful.
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Tub wouldn't drain
First I removed the front panel,then set the timer to run. It began the drain,spin cycle, pump ran, but no water went out. Shop-vac the water out,removed hoses from pump,took out mounting screws from base, unplug pump plug. check hoses for debris since they're open, the impeller was broken. ordered the part . Mount the pump to the base, put the hoses on, plug in motor and replace front panel. plug into wall
Parts Used:
Drain Pump - 120V 60 Hz.
  • Brian from Murfreesboro, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
19 of 24 people found this instruction helpful.
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All Instructions for the 41797812704
16 - 30 of 387