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38471PBRFRWW General Electric - Instructions

All Instructions for the 38471PBRFRWW
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Both the fridge aqnd freezer would not get cold.
Easy. Followed the video instrucations. the part was right there next to the compressor.
Parts Used:
Run Capacitor
  • Mary from Farmingdale, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Added a Second Snack Pan
My fridge came with only a single snack pan, and since the glass shelves are identical I decided to order the parts needed for installing the second snack pan. The glass shelf is secured in front by a round plastic pin protruding from the side of the fridge. Once the shelf is lifted upward and free of this pin, the rear retaining ears on the metal shelf side brackets can be released from the vertical-slotted metal track at the rear of the fridge. Make certain that you have the Right and Left snack pan slides oriented correctly, and positioned on the correct side of the metal shelf brackets. You’ll need to thread two self-tapping screws into each of the snack pan slides: one near the front, and the other at the rear. These screws extend through the metal side brackets into pre-aligned holes in each pan slide. When this is completed, you can test-fit the new clear plastic pan slide (drawer) into the slides to make sure it fits correctly. All that's left to do is insert the retaining ears into the appropriate pair of slots at the rear, then lower the front of the glass shelf until it's properly positioned over the plastic support pin. Now you're ready to enjoy twice the snack pan capacity as before!
Parts Used:
Snack Pan Slide - Right Side Snack Pan Slide - Left Side Refrigerator Snack Pan Screws - Package of 12
  • WILLIAM from CHESAPEAKE, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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a lot of ice in the freezer-and in the refrigerator is warm
HI I am Stoyan. I had a problem with my refrigerator. The freezer produces a lot of ice, but the refrigerator was warm. I try to find what other people comment on this site partselect.com. I decided that the thermostat is damaged. I ordered the thermostat from partselect.com and I had the delivery within 24 h. and I was very happy with the fast delivery service .I saw a video on the same site how they show how to do myself the change of the thermostat. I took the hairdryer from my wife to defrost the refrigerator for 40 minutes and removed the old thermostat. I decided to test the heater with a 9 volts electricity from a portable charger for a car. I made an electric circuit chain and on the end of the heater I saw that there was 9 volts electricity and I understood they are ok. I changed the thermostat for 5 minutes, looking very carefully to match the colors of the cables. For $ 11, I saved money to buy a new refrigerator or pay a big bill to a repair service. Thank you for the video that helped me very much. My refrigerator work well.
Parts Used:
Defrost Thermostat
  • STOYAN from ARLINGTON HEIGHTS, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Broken Snack Pan Slide
2 screws. how easy can i get.
Parts Used:
Snack Pan Slide - Left Side
  • Raymond from San Marcos, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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switch wouldn't come out anymore and turn light on
Gently pry out switch in door jam with screwdriver and pull both connectors off and put connectors on new switch then push switch back into the hole. Looked it up on the internet and video showed how to and also had link to new part, ordered and less than a week later the fridge is bright again. I have an older freezer also and it seems that they all use the same switches. Very Very easy
Parts Used:
Light Switch
  • Cynthia from Seatac, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Refrigerator and freezer drawer would not maintain set temperature
Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.
Parts Used:
Run Capacitor
  • James from Bel Air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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The evaporator fan in the freezer compartment began making a loud noise.
I found a replacement evaporator fan motor and 2 mounting bracket grommets at PartSelect.com at a reasonable price. I watched the installation video provided and installed the new parts as shown in the video start to finish installation time 22 minutes.i
Parts Used:
Evaporator/Condensor Fan Grommet
  • Boyd from Rapid City, SD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Noisy evap fan motor
Simply unplug fridge, remove air duct mounted on rear panel, release panel itself, pull fan blade off, disconnect grounding wire, detach fan motor bracket, disconnect wire harness to release fan motor, install new fan motor and reconnect, secure with bracket, reconnect grounding wire, reposition fan blade onto motor shaft, reinstall rear panel and secure screws. Remount air duct and plug appliance back in. This is the second motor that was replaced since 2002. The 1st motor dies after 5-6 years.
Parts Used:
Evaporator Fan Motor
  • Anthony from District Heights, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Freezer work refierator compartment is warm
Defrost timer is hidden in the control panel in the refrigerator top middle. Turn to off and remove two screws which are hidden behind white tabs. I had to pry the old timer from the plug with a screw driver because it was tight. Try not to short across the terminals. Plug in the new timer. Replace it in the clip where you got old one and reinstall the controls. The freezer was still all frosted up so I had to remove the cover and defrost it with a hair dryer to get it to work. Then I turned it on and it works great.
Parts Used:
Defrost Timer - 120V 60Hz
  • KIRK from Malibu, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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install second set pan sliders
Because the kit did not include fasteners, had to use wood screws and superglue.
Parts Used:
Snack Pan Slide - Right Side Snack Pan Slide - Left Side Refrigerator Snack Pan
  • William from Rockville, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the 38471PBRFRWW
106 - 115 of 115