363DDE9600RCMAA Kenmore Dryer - Instructions

Pulled the unit all apart to replace the rear drum bearing. Also replaced the front bearing. Works like brand new. Easier then I thought

Pull the two scews to release the top of the cabinet. Pull the two screws to release the face of the cabinet and tilt out.
Take the old slide out and install the new ones.
Put it back together.
No more squeeks
My wife thinks I'm a genius...

I had never tried to fix a dryer before, but I checked your site and found detailed troubleshooting instructions. I found several parts diagrams that made me think it would not be too difficult. I found the GE Repair manual for my dryer and ordered it. I was able to determine that the sqeaking was in the front, and probably the slides were worn, as opposed to the drum roller. Whew! My daughter and I removed the front and checked them. They were totally worn away and the felt was crimped. We cleaned it up and ordered the replacement parts from you. When they arrived we made the repairs. One of the drum slide holders was too worn to hold the new slide so we applied a bit of super glue to hold it in place. My dryer is running quietly again. I am so glad for your online information. This was an fairly easy fix!

Opened dryer door and removed two screws that held front of top panel on. Lifted top panel off and removed two screws that held front panel to side panels. Tipped front panel forward and replaced all four slides. Cleaned everything off and put back together. Works great again. Thanks for this site and for others that have done these repairs before and posted their stories.

Easy repair, but did take a little longer than anticipated due to the extra cleaning that I did while the dryer was disassembled (highly recommend). First, unplug the power cord. Then, open the door, and locate the two screws in the upper corners, and remove. This will allow you to remove the top cover. Be careful and work the top panel up and down to loosen the control panel tabs, and set aside top panel. Next, remove the two screws located near the top on the inside of the front panel. Removing these two screws will allow you to lean the front panel forward, lift up, releasing the tabs holding the bottom of the panel. Be careful when you pull the front panel from the dryer as you will need to lift the drum off of the front bearing which is attached to the front panel as it is removed. You will also need to use your needle nose pliers to remove the wires prior to setting the panel aside. The wires are straight forward and power the light at the top, and the safety door switch. I always take a picture with my phone's camera just to validate when I re-connect them. Reaching underneath the drum you will be able to feel the belt and belt tensioner pulley. With both hands under the drum, use one hand to push the pulley to the right, releasing tension on the belt. Move the belt out of the groove, and let it hang freely. Now from the top of the drum, bump the drum to loosen, and remove from the cabinet. It is a tight fit, so you will need to spread the sides slightly in order to remove the drum. Next, remove the 3 screws holding the heat diffuser in the rear of the drum in order to remove the rear drum bearing. (Tip: It would be nice to have a helper hold the new drum bearing in place when starting the screws, and it also helped to tighten each a little at a time to keep the new bearing flat as it was drawn up next to the drum.) Tighten the screws holding the new bearing in place. Next, remove the 4 small screws holding the heating element housing to the rear of the dryer. (Tip: Rather than disconnecting the wires, I used a bent coat hanger to hold the housing while I removed the bearing retainer and clip from the rear of the housing.) Remove the 4 screws holding the bearing retainer and clip, and replace with you new part, paying close attention to the clip's position, and tighten. Replace the housing to the rear of the dryer. (Tip: Now is a good time to familiarize yourself with the belt and tensioner pulley for reassembly. Also, it may be a good idea to look at your belt, and replace as needed.) Next, reinstall the drum and insert the new bearing shaft into the new bearing housing. Using both hands again, reach underneath the drum, locate the tensioner pulley, and belt. Push the tensioner pulley over to the right, and move belt over the pulley on the motor, and behind the tensioner pulley. The belt should be tight. If not, inspect to ensure that the belt is over the motor pulley, and the tensioner pulley. Next step is to reinstall the front panel. I also spent the extra money and replaced the front drum bearing, and slides. Please note that the green slides are on top, and the white slides are on the bottom. Lift the panel over the tabs, lean forward while lifting the tub, resting the tub on the front bearing. Reinstall two screws in the upper corners, and tighten the front panel back in place. Now is a good time to turn the drum to ensure that the belt is in place, and that the drum turns correctly. (Tip: If your dryer is equipped with a light, you may also want to replace the bulb in the front panel (if needed) prior to attaching the front panel.) Reinstall the top panel by aligning the tabs in the control panel with the top panel, being careful not to bend the tabs. Next, open the front door and use the 2 long screws to reattach the top panel to the front panel. Plug in power cord.

I replaced the drum bearing slides and also the main front drum bearing. First, disconnect the electric. Then I removed the two screws inside the door that attach the top cover, removed the top cover, removed two screws that attach the front cover, lift up the front cover and pivot it to the left leaving the wiring attached, removed the front bearing assembly by pulling it out at the top and then up, installed the new front bearing ring and snap it into place, installed the drum bearing slides, reinstalled the front cover, reinstalled the top cover, and tested the drum by turning it by hand first and then under power. The whole operation took less than 15 minutes....

I followed the very easy YouTube video and got the three tools I needed before beginning. I started with removing the parts of the dryer and that was extremely simple by following the steps in the video. Took the door off last, located the parts that need replaced that didn't require any tools at all. Then put all the parts of the dryer back on in the order I removed them. The entire process was about 25 minutes but I would say I spent more time really cleaning the dryer and lint build up than actually doing the repair. Video was super thorough and easy to follow, I've never attempted any kind of repair of an appliance and I'm extremely happy that I had the video and the parts that were recommended to fix my problem, were spot on. Saved me hundreds of dollars and time. Thank you so much!

I order the parts needed to replace the slides, the felt ,and the bearing on a Sunday afternoon. The parts arrived on Tuesday even though I used regular shipping. I followed the instructions posted by another customer. It was extremely easy and only took me about fifteen minutes. My only problem was that I needed 2 each of the front slide and the rear slide, and I unknowingly only ordered 1 of each. I order the other 2 on Tuesday via regular shipping and they arrived on Wed. AMAZING!!!!

When we first heard the screeching i thought right away that it was the belt. we ordered a new one and after i replaced it the dryer was still just as loud. I wished i went here first. Right away i found others with the same problem, did the same repair which was just taking 2 screws out, sliding the top and front panel off(watch for the electric wire connected to the panel) and replace a couple of plastic slides. now it is better than ever.

Key starting point is to remove top cover by removing two long screws located at the front of the cover
Remove control panel and it's bottom and side supports.
Remove short vent pipe by bending retainer tab.
Support the drum at the top using piece of rope.
Remove main rear cover (leave bottom attached).
Remove electric heating unit and install new bearing carrier from kit.
Reinstall the the heating unit
Remove three screws (inside the drum)to release the inner drum cover and release the bearing carrier.
Install new bearing carrier. Note: the three holes in the bearing carrier are not tapped, I suggest that the screws be installed (threads cut) into the bearing cover before attempting to install the bearing carrier.
Install the new bearing carrier. Note: pilot one of the holes using a small nail etc. then go on to install screws in the other two holes remove the pilot device and install the third screw.
Reassemble in reverse order.

The instructions that came with the bearing were limited and the illustrations were too dark to see. However, after reading the reports of others on this website, the repair was very easy.

Prior to disassembly, remove theaccess panel on the rear of the dryer. Pull the belt drive pulley arm up and the belt will easily slide off of the motor pulley. The belt can be left on the drum.

Then, remove two screws at the inside top of the dryer door. The top of the dryer will then lift up at the front and slide forward to remove. This will allow you access to two bolt head screws on each side of the front panel. Remove these two screws and then lift the panel slightly up and forward. The front panel will then be free and the dryer drum will slide forward and out. Remove the four bolt head screws (behind the electric elements) from the heater element on the inside back of the dryer box.

You can now exchange the bearing on the drum and the bearing insert on the dryer heating element simply by removing the old and reinstalling the new just as the old was removed - four screws for each.

You will need an assistant to re-install the bearing. Someone needs to hold the three pieces behind the drum as you insert the three screws. You'll also need a star wrench set for this.

The drum is easily reinserted - just be careful to get the front of the drum placed into the front bearing surface when reinstalling the front panel. One word of caution, My wife tried to remove the felt bearing on the bottom of the front panel thinking that it was lint.

I found that the inside of my ten year old dryer was unbelievably full of lint. I'm sure that the efficiency improvements by cleaning the air passages will be substantial and I've just saved $400 on the price of a similar dryer ($900 if my wife and I decided to upgrade to the "new" model that we wanted but really didn't need.

Removed the star bit screws on the top of the control panel then removed the front by opening the door and removing the screws in the upper corners of the door jam. I then removed the top which exposed the drum slides. NOTE: This model requires 4 drum slides and NOT two as specified in the video.

First I watched the repair video on partselect.com and that really helped. It was really easy to replace the slides. I even ordered a new top bearing, old one was busted, and replaced it. Thank you for your help.

I used a flat head, a phillips head, and two sizes of sockets with my screwdriver to complete this project. I initially undid the control panel, but I don't think I needed to. I next took out two long screws that were holding the top of the cabinet on. These screws were just inside the doorway, directly above where the door sits when closed. I took the top off and set it aside. Being careful to mark which wire went to which lead, I undid the leads to the door open/closed switch. I next found two, black, hex-end screws, one each on the upper sides, towards the front, and undid these with a socket end on the screwdriver; being careful not to drop them as they came out. I then tilted the front panel out and up and set it aside. Note that the front opening holds the drum up so it can spin. Next, I tilted the front of the drum up, and pulled it outwards, till bearing at the back pulled out of the socket, and the drum dropped down enough that I could push the belt off the back of the drum. I then pulled the drum out through the front opening. I could see that the bearing was mostly worn away and metal was rubbing on metal. On the drum, I took off the air diffuser and the drum's half of the bearing assembly, and attached the new part of the bearing assembly, where the old one was. There was a metal disk that I was careful to reinsert in its former spot. I tried to make sure that all screws were tightened with equal force. Then I removed the entire bearing housing/blower assembly by undoing the outer screws that attached it ti the back wall of the cabinet, I rotated it outward at the top , pivoting around the compression fitting (no screws) at the base. I then removed the back half of the bearing housing, and replaced it. I needed to screw in the screws from the front while holding the spring-clip-thing in place (once installed, you can stick your finger through the hole in the bearing housing and feel the clip right behind it). I took this opportunity to clean all the excess lint out of the cabinet. I then replaced everything in reverse order until I got to the drum. I put the belt loosely arounf the drum, with the grooved/ridged side facing in. Then put the bearing (with drum), back in the socket. Feeling through the hole under the front of the drum, take the belt where it hangs off the drum TO YOUR RIGHT, run it under then up around the left side of the small pulley, then pull it to the right (above the small pulley) and around the right side of the big (tensioner) pulley, and let go. Note that there is a swithch in the tensioner that won't switch on unless there is enough tension on the belt! Put the front back on, lifting up the barrel from the inside, so that the barrel opening slides around the outside of the front's assembly. Ours seemed to fit more tightly than it had previously, into the felt padding around to bottom of the front assembly, but it seems to work fine? Screw in the two black, hex-head screws from the sides into the front, and re-attach the door-switch wires. Turn it on (carefully) to make sure it runs. Then attach the top, using the two long screws up through the door opening into the top. Ours is working much better than before - hotter, faster, quieter! Should we have lubricated the bearing with lithium grease?

looked at video of dryer disassemble, replaced 4 bearing slides, reassembled. Dryer is perfect now , no noise. thank you for your parts.