36358042890 Kenmore Refrigerator - Instructions

Troubleshooting was easy - others had the same problem - coils freeze over and frost blocks air flow to refrigerator - part identification made easier by online picture - many parts look the same so you may want to call and confirm before you order (there were variations to this model number) - To repair: take off five screws that hold the metal panel on the back of the freezer - remove the panel - use a heat gun or hair dryer to melt ice from the coils (put a towel at the bottom to soak up the water) - unplug the kit at the top of the freezer and carefully pull off the thermostat clipped to the coil - remove the four screws that hold the heater kit to the back of the freezer - install the new kit where the old one was then re-install the panel to the back of the freezer - next, make time to clean the condenser coils under the refrigerator/freezer

I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.

First, I made a mistake. I took all the screws out and removed the gasket. This allowed the door tray to drop loose. Then, I realized that wasn't the way to go. So I remounted the door tray and the metal gasket supports but left the screws loose. Then, starting at the top, I worked the new gasket in behind the metal supports and tightened the screws along the way. I completed the installation by following this same method down the sides and at the bottom.

Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.

This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.

First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.

The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.

Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)

*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.

New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.

1) I removed the icemaker and placed on work table.
2) I pried the front plastic cover from the control box to expose the front base.
3) I removed the three mounting screws from the base (it is not necessary to remove the screw in the plastic gear) and removed the front base. This exposed the back base
4) Using an ohmmeter, I was able to isolate a bad contact on one of the three microswitches in the control box (the one that was mounted to the back base). Replacing this microswitch solved the problem.

Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.

Removed top hinge and electrical connector (freezer door has ice and water dispensers) then had to turn off water supply to unit and disconnect the hose to the door and remove the spring protector from the hose -- this required removal of the compression fittings in the water line so spring would come off of the tube. Then removed bottom hinge from the door and used saw to remove the rivet that had held the cam to the hinge, used a nut and bolt to attach new cam. Put other cam (used two) in the hinge and replaced lower hinge unit on the door. Then reattached both hinges to the refrigerator and lined up the door put the spring protector and compression fittings back on plastic tubing and reconnected the water supply and electric fitting, turned on water to unit and prayed there were no leaks. Prayer was answered, the water dispenser worked properly and the ice maker filled with water so I then replaced the hinge cover on top of the unit and the grill at the bottom and had a pepsi. A few years ago I had replaced the cams on the other door which had no water/electic connections and was a much simpler job.

The job was fairly easy. Removed 4 screws and removed panel. Disconnected cable assembly, removed 4 more screws holding heater coils. Reconnected cable assembly and replaced screws & panel. Partselect was quick to ship and would do business with them again.

Turned off the refridgerator. Took everything out of the freezer compartment & put into ice chest with pleanty of ice on top. Removed 2 screws holding the ice maker in place & placed ice maker aside. Removed shelf. Removed one screw on back plate, pushed up on the holding tabs at the top of the back plate & removed the back plate. Removed 3 screws holding the motor bracket in place along with the 3 wires. Installed new motor & used the wire extensions provided due to the electrical connections on the new motor being on the opposite side. Had to bend one wire tab down to clear the motor bracket. Turned refridgerator back on to ensure correct rotation on the fan. Reinstalled back plate & ice maker & shelf. Waited 30 minutes before putting food items back in freezer compartment.

While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope

I discovered the ice bucket missing from my rental unit at the beach. I was able to go online with my Blackberry, easily navigate your website using the model number to look up the part information , order it, and have it in place for the next renter.
Without access to a friendly user website, I would have faced considerable delay in getting this part.

just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours

Simple job, empty the door shelves, remove top hinge, lift door off bottom hinge, remove bottom hing. The reassembly is the reverse, with a little cleaning along the way and a little white lithium grease on the hinge pins and cams.