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2DWTW5500XW1 Whirlpool Washer - Instructions

All Instructions for the 2DWTW5500XW1
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very low cold water pressure
First problem I found, feed hose has cone screen . this was half clogged with black debris ,from deteriorating feed water hose ,(replace hose).old valve did not have internal filter inside port, but new one did. When removing old valve. lift up out of feed ports. Look for black rubber debris, from tube seals floating in box. You can remove particles with Q-tip and a pair of tweezers. After that, I have full flow. Great looking part, Fast delivery. 5 stars.
Parts Used:
Cold Water Valve
  • Kenneth from CHAPTICO, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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violent basket wobble
remove basket and replace drive hub kit
Parts Used:
Drive Hub Kit
  • Keith from DUNBARTON, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Spin cycle was way out of wack, like it was over loaded to 1 side
1st watched the video, turned off the water supply, unplugged the elecrtcal cord, removed the rear top panel , screws with the nut driver , then slid the top forward about 1 inch & then lifted upwards to removed the lid assy, after taping the lid assy down so it wouldn't flip open. Then once lifted up, at the very back are 2 slots, which you can the set the top onto, then use the 2 s-hooks with a chain to support the lid assy from falling backwards and attach to the base assy.
Then you can move the tub assy away from where you need to work.in this case was replacing the upper plastic suspension rod supports, then push upwards the socket , drop in the new one, pull of on the rod assy, and hook it into the ball and drop bach into the suppprt , was able to do all 4 in no time. Then unkook and reattach all, screws, plug back in, turn on the water. And we were good to go.
All For less than $20.
Parts Used:
Suspension Rod Support
  • David from VACAVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Washer gets stuck on Rinse and not complete the cycle.
Found common diagnosis and instructions on internet. It is not difficult to replace.
Unfortunately, this new latch assembly did not fix the problem.
Parts Used:
Lid Latch Assembly
  • Charles from SEALY, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Parts Used:
Washer Drive Pulley
  • Angelo from PORTLAND, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
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Washer would not adgitate
I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers.
Joe M. San Jose
Parts Used:
Lid Latch Assembly
  • Joe from SAN JOSE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Lid wouldn't lock
Removed 5 screws on back, released 2 retention clips on front, lifted top of washer to expose lock assembly, removed 2 screws holding lock assembly in place followed electrical line back to plug behind control panel plugged new lock in, and reassembled in reverse order. Done!
Parts Used:
Lid Latch Assembly
  • James from INDIAN LAKE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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when in spin mode machine walks around the cellar
Unplugged remove hoses remove drain hose turned over on its back remove suspension Springs installed new Springs good backup connected Springs did not solve problem
Parts Used:
Suspension Rod Support
  • john from Carteret, NJ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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No agitation
Pop center cover off wash plate. Remove bolt. Lift off washplate. Slide retainer off with screwdriver and hammer. Slide new retainer on. Replace washplate.
Parts Used:
DRIVE BLOCK RETAINER
  • Jim from ACUSHNET, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
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The spin cycle was very noisy & shook the whole machine.
The part we needed wasn’t pictured — nor the quantity identified. There are 4 absorbers required for full replacement. I received one absorber — 3 1/2 inches X 1 1/2 inch wide X 1/8 inch thick. Including shipping, the cost was $53.00!! Outrageous! A 10 foot roll of the same thing can be bought online for less than $20.00.

By the way, it didn’t solve the problem.

Paul
Parts Used:
ABSORBER
  • Ace from VENICE, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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Washer hoses due for replacement
Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.
Parts Used:
Fill Hoses 5 Feet - 2 Pack
  • James from PINE MOUNTAIN, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
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Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
Parts Used:
Inlet Hose - 5 FT
  • Jimmy from MEMPHIS, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Washer would go into the cycle to rinse dry.
Replacing the part was fairly easy. However it did not resolve the problem. The spin cycle did not activate,leaving my washer full of water. We ordered another Maytag Washer. Hopefully this one doesn't break down for a long time.
Parts Used:
Lid Latch Assembly
  • Daniel from WARMINSTER, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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washer shake hole machine from begin spin about 11/2 ' h
chage out part and washer still shake
Parts Used:
Shift Actuator - 120V 60Hz
  • Dieu from Houston, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
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Making groaning noise in spin
Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.
Parts Used:
Washer Drive Pulley
  • Harold from Blaine, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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All Instructions for the 2DWTW5500XW1
46 - 60 of 69