11049962603 Kenmore Washer - Instructions

The plastic tabs were too large to fit into the washer's slotted hole in the washer cage. I initially bought this part from a PartSelect competitor and it was made wrong as well. Whirlpool themselves showed this part on back order so the faulty part originated in a Whirlpool order to a vendor. The reason for this reply is that PartSelect resolved this bad part issue within 2 hours and 1 phone call. The competitor has not resolved anything yet in 3 weeks and 5 emails with image proof.

I removed the back panel to access the top end of the hose then I removed the lower front panel to access the lower end of the hose that attaches to the pump. The hose is secured with spring clamps and they were removed with pliers, the panels are secured with screws.

I replaced the hose and reinstalled the panels and I was done.

Replaced pump

firts remover the three bolts that held the front panel on, and removed that. Then removed the screw that held the pump in place. then removed the hoses from the pump. After that put hoses on new pump and srewed back in place . the put front back on.

Followed internet instructions

Replace bellow with help from Youtube video.

We removed the front cover to the washer. Then we removed the drain pump piece that was broken. We put the new drain pump in and secured the screws. We also inspected all the hoses to make sure the hose clamps were intact. Then leaving the front cover off the machine to inspect for leaks we turned on the wash cycle. No more problems.

Remove three screws on bottom panel lift up and remove panel.The water pump in right in front. One screw holds it in place and the input and output hoses are on the back side.The hose clamps are a little hard to take off I found that before taking the one screw off the pump remove these two lines.Putting the pump back in secure the pump with the one screw. The output line is easy the intake line can be a bit of a more work to get it on because the rubber is so thin.Getting this hose and clamp was tough. Most of all use a wet vac to remove water in washer and vac out the line to drain doing this will be water free during replacing water pump.Run a cycle to make sure the lins do not leak. The other is the people that has posted this replacement are very good

Removed screws around door couple around hinge

Took top off with nut driver, disconnected 2 wires , removed one screw holding inlet value. Then I reversed the procedure putting new one on. Maybe 20 min. Of course unplug power and turn off water supplies before starting the job.

Lineup slots and snap in place. So easy even a caveman can do it.

Followed the installation video instructions. Removed the washer top with a 1/4” nut driver torx bit. Shut off and unhooked the water lines to the washer. Took one screw off of the solenoid valve on the washer back. Removed the water line on the solenoid on the inside with a pair of pliers. Installed the new solenoid in reverse order. It took maybe 10 minutes to take off and replace. Very easy to do.

the tabs were to big on the replacement and the customer representitive said he was unable to help me.

discouraged

I will never buy parts from this site again

I followed your repair video explicitly, simple fix. However, one should
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!

Water was slowly filling the wash tub and spilling out front of machine. Cause was the water inlet valve solenoid was not fully closing.

Turn off water to the machine
Unplug machine
Pull machine away from the wall
Remove the water inlet hoses.
At the back-top of the machine remove the three screws holding the top on.
Lift up top from the rear and remove it.
Disconnect the hose connected to the water inlet valve.
On the outside of the back panel remove the screw holding the water inlet valve.
Remove the water inlet valve.
Reverse the process to install the new valve

NOTE: in my case the hold in the back panel did not line up with the hole in the new water inlet valve. I drilled another hole.