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Product Description
Detergent Dispenser with Rinse Cap Specifications
This part releases the detergent and rinse aid into the dishwasher.
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Part Videos
Replacing your General Electric Dishwasher Detergent Dispenser with Rinse Cap
![Replacing your General Electric Dishwasher Detergent Dispenser with Rinse Cap Replacing your General Electric Dishwasher Detergent Dispenser with Rinse Cap](https://img.youtube.com/vi/GZMVrRGr6jw/maxresdefault.jpg)
Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly | Door won’t close
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Hotpoint.
Part# WD12X10163 replaces these:
AP3767572, 1055139, WD12X10046, WD12X10112, WD12X10162, WD12X10196, WD12X10205, WD12X10207, WD12X10237, WD12X10239, WD12X10240, WD12X10241
Customer Reviews
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John C - May 29, 2022
Verified Purchase
Perferct in every respect
Quick delivery. Perfect fit. Exact replacement. Easy repair thanks to video. Dishwasher working like new again.
Amr E - December 23, 2020
Verified Purchase
Great part
Worked as expected. Thanks for emailing me the video on how to install it.
Guy L - September 16, 2020
Verified Purchase
Réparation facile / piece similaire a l'original.
Livraison en 24 heures / service exceptionnel .Merci a Part Select ! G.Leduc - Gatineau Qué.
Michael W - March 11, 2020
Verified Purchase
Exact fit part.
Part was received in a short time and was easy to install and works like new.
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 24 reviews.
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soap door latch broken, wouldn't hold soap for later release in middle of cycle like it was supposed to.
Turned off power to unit, 'cuz it has a solenoid lead to open the soap door.
Removed the phillips head screws that held the door together. The screw are located on the inside edge of the door, there are 10-12 of them.
Spearated the door shells carefully, trying not to disturb the location of the wiring in the middle of the door.
Found the 4 screws that hold the module assembly to the door from the inside, and removed them.
Popped the assembly out, cleaned the gasket-seat area and placed the new one in place.
Carefully tightened the 4 screws. It is easy to over-tighten them, so only turn them until you feel they are snug. Let the gasket do the work.
Attached the two solenoid control wires in the same positions they were in before they were removed from the old assembly.
Re-assembled the door halves, again taking care to not over-tighten the phillips-head screws. One got "spun" and I removed it and re-set it into some epoxy.
Returned power to the dishwasher, and stopped washing dishes by hand.
Note: the latch is now made with a plastic that is more dense, and likely will not fail as soon as the original one did. I think GE learned something about the durability of their component plastics since this was originally built.
Removed the phillips head screws that held the door together. The screw are located on the inside edge of the door, there are 10-12 of them.
Spearated the door shells carefully, trying not to disturb the location of the wiring in the middle of the door.
Found the 4 screws that hold the module assembly to the door from the inside, and removed them.
Popped the assembly out, cleaned the gasket-seat area and placed the new one in place.
Carefully tightened the 4 screws. It is easy to over-tighten them, so only turn them until you feel they are snug. Let the gasket do the work.
Attached the two solenoid control wires in the same positions they were in before they were removed from the old assembly.
Re-assembled the door halves, again taking care to not over-tighten the phillips-head screws. One got "spun" and I removed it and re-set it into some epoxy.
Returned power to the dishwasher, and stopped washing dishes by hand.
Note: the latch is now made with a plastic that is more dense, and likely will not fail as soon as the original one did. I think GE learned something about the durability of their component plastics since this was originally built.
Other Parts Used:
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James from Naperville, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
100 of 105 people
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White latch on soap dispenser broken- would not latch
1. Remove the outside panel on the door by removing 10 phillips screws on inside of door. Outside panel will drop loose - do not let it drop.
2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes its connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access.
3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left.
4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom.
5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening.
6. Reverse the process for installation. Remember to reconnect all three electrical connections.
2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes its connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access.
3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left.
4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom.
5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening.
6. Reverse the process for installation. Remember to reconnect all three electrical connections.
Other Parts Used:
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Alan from Marshall, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
42 of 45 people
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Soap dispenser latch broke - never worked right
This was a piece of cake. The original soap dispenser never worked right and always left unused soap. The new part was easy to install and works great. Only needed a 1/4" nut driver and philips screw driver to pull the outside panel and replace the module rinse and cap assy. Easy!
Other Parts Used:
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Steve from Lincoln, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
16 of 17 people
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Replacement of soap dispenser
I replaced the broken/cracked soap and Jet Dry dispenser (i.e. MODULE RINSE AND CAP ASM - part #PS1481889). (Water was leaking into the soap holder and hardening the soap into a lump before the door would open, rendering the soad useless).
Steps:
1) Unplugged the dishwasher.
2) Unscrewed the 6 screws holding the front stainless steel panel to the plastic door; set aside panel and insulation.
3) Unplugged two wires from small electric motor in broken ASM.
4) Unscrewed 6 screws holding ASM in place; easily slid out of door.
5) Slid in replacement ASM and put 6 screws back in (tightened snugly to make slightly warped door bend to new ASM).
6) Plug back in two wires into new ASM.
7) Re-attached stainless steel cover to door (having a 2nd person hold this in place while screwing would've helped).
All done - works like a charm! No more dirty dishes because the soap didn't work right...
Bottom line: If you have a phillips head screwdriver, you can do this repair. Easy to do.
Steps:
1) Unplugged the dishwasher.
2) Unscrewed the 6 screws holding the front stainless steel panel to the plastic door; set aside panel and insulation.
3) Unplugged two wires from small electric motor in broken ASM.
4) Unscrewed 6 screws holding ASM in place; easily slid out of door.
5) Slid in replacement ASM and put 6 screws back in (tightened snugly to make slightly warped door bend to new ASM).
6) Plug back in two wires into new ASM.
7) Re-attached stainless steel cover to door (having a 2nd person hold this in place while screwing would've helped).
All done - works like a charm! No more dirty dishes because the soap didn't work right...
Bottom line: If you have a phillips head screwdriver, you can do this repair. Easy to do.
Other Parts Used:
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Bryan from Gilbert, AZ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
13 of 15 people
found this instruction helpful.
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Latch to pop up door to soap dispenser broken.
I took the front off of the dishwasher door, loosened the screws, unplugged the module and replaced it with the new module. This repair was the easiest repair I've ever completed!
Other Parts Used:
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Jonathan from Nashville, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 11 people
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dishes wre not getting clean
I handed the parts to my husband and asked him to do it.
Other Parts Used:
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Deborah from Escondido, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
7 of 27 people
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White latch on soap dispenser broken- would not latch
The first posted instruction is dead on (except there are 14 phillips screws (not 10) on inside of door. Also, when reconnecting the 2" quick connect, make sure it is fully inserted - otherwise the numbers on the display panel will not show correctly. Mine didn't the first time, and I had to re-open the door panel and giggle around with the connection to get the numbers to display properly.
Other Parts Used:
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David from Stamford, CT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 7 people
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latch on detergent assembly broken off
Easy repair-removed hex nuts and and screws to pop out old part and replace with new one. New part works better than the original! 1st replacement part arrived with a broken piece, a quick, courteous phone call got a replacement sent out. It took a 2nd phone call to obtain the refund, but the customer care reps are efficient and friendly. I would order from them again for positive service reasons alone.
Other Parts Used:
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Carri from Louisville, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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Soap Compartment Door Latch Broken
First removed the eight philips head screws that hold the outside bottom door cover, to get access to the module. Then removed the two wires and the ten screws holding the module in place. Put the new module back in, reconnected the wires, and re-tighten everything. Did not have to use the bracket and cap.
Other Parts Used:
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steve from parsippany, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 7 people
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The dishwasher detergent dispenser was broken.
The first thing I did was watch the video on the removal of the old broken dispenser and I said to myself that it couldn't be that easy. Well I am going on 70 years old and I was going to call a local to fix it. I bought the new dispenser just to avoid the up-charge. When the conformation email got here with video and written instructions. I watched the video and read the instructions. Just after the part arived (ahead of scheduls) I looked at the machins and said wat the he** what is she going to do to an old man. Got my screwdriver (battery and reversable) and wouldn't you know it . It only took me less then 15 minutes to do the whole job. I can't thank them enough for the video. Wife asked where the part was and almost pased out when I opened the door.. lol Trust these people . They know what they are doing!!!
Other Parts Used:
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Richard from BATESVILLE, IN
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
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Ken
August 13, 2017
Will this part stop Jet dry leaking out of its dispenser hole. Mine leaves a drip mark down the inside of the front drawer or is this dripmark common to GE dishwashers.
For model number GLD6860N10SS
Hi Ken,
Thank you for your inquiry. Yes, this is the part that holds your Jet Dry. If it is leaking then replacing this part should stop that. Good luck with your repair.
5 people found this helpful.
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Robert
September 11, 2017
It appears the gasket on the dispenser is worn. The soap hardens in dispenser. Is there a replacement gasket?
For model number PDW7800J00BB
Hi Robert,
Thank you for the question. Unfortunately the gasket is not sold sepratly from the dispenser its self and it will need to be replaced.
Good luck with the repair!
2 people found this helpful.
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James
October 28, 2017
Please provide access to link for video of replacement installation of above part for detergent displacement with rinse cap.
For model number PS958966
Hi James,
Thank you for your inquiry. There is a video listed with the part on our website that will show you how to install it. Just scroll down the page and you will find it. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Dale Smith
May 23, 2019
The Jet dry dispenser is not dispensing fluid. The glassware is always cloudy.
For model number PDWT480O00SS
Hello Dale, thank you for your question. If the dispenser isn't dispensing the rinse aid the dispenser itself would have to be replaced, PartSelect Number: PS958966. I hope this helps!
2 people found this helpful.
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Sue
October 26, 2022
Recently my dishwasher has soap suds appearing in the tub. I have run several cycles with Affresh to clear the problem with not much success. Today I ran a quick wash cycle with no dishes or soap. No suds until the rinse cycle. Also the wash indicator and rinse indicator are on at the same time near the end of the cycle and the cycle counts down to 1 and then adds an additional 13 minutes. I suspect in an attempt to clear the suds making me suspect the problem lies with the rinse aid dispenser. After 13 minutes the dishwasher declares the dishes are clean…which they are but suds remain in the tub. What do I need to correct this? The length of time displayed for the speed cycle has recently increased prior to starting the dishwasher. Is this a control board problem? Thanks in advance for any help you are able to provide.
For model number GNLD681N10BB
Hello Sue, thank you for contacting us. According to our research, the issue is probably with the detergent dispenser, part number PS958966. It holds and dispenses the dishwasher detergent and rinse agent. Please watch the attached video for installation instructions. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
![](https://img.youtube.com/vi/GZMVrRGr6jw/maxresdefault.jpg)
1 person found this helpful.
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Howard
January 2, 2020
I replaced this part and now the start button won’t work on the control panel, but all the other buttons are working.
Hello Howard, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!
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Barb
July 14, 2021
Is this the correct soap/spot rinse dispenser replacement part?
For model number EDW5160N00SS
Hello Barb, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS958966. We hope this helps!
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William
February 19, 2022
Can I replace the gasket on the soap dispenser door. The unit works perfectly but waster is leaking into the dispenser compartment and impairing proper release of soap.
For model number PDW7300N10CC
Hello William, Thank you for the question. Very sorry, the Gasket is only sold as part of the Dispenser Assembly. It is not sold on its own. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Betty
May 11, 2022
I only need the rinse dispenser cap as mine some how came off and melted. The dispenser otherwise works fine. How much for the cap that keeps the rinse fluid in?
For model number GDWF100R30BB
Hi Betty,
Thank you for your question. The part number listed under your model number for the rinse aid cap is PS958932. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Darren
January 29, 2018
We may have mixed enzyme and chlorine detergents in the circular liquid storage cap compartment that automatically dispenses the detergent. It now appears to be clogged and no detergent is discharged during the wash cycle. Is there a fix for me?
For model number PDWT380R10SS
Hello Darren, thank you for your question. Once the dispenser is clogged like that, it is almost impossible to clean. I would replace the dispenser assembly for that unit, part number PS958966. I hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS958966
Manufacturer Part Number: WD12X10163
Manufacturer Part Number: WD12X10163
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