Troubleshooting
This part fixes the following symptoms:
Door won’t open or close
This part works with the following products:
Refrigerator, Freezer.
This part works with the following products:
LG, Kenmore.
Part# 4975JJ2028D replaces these:
AP4439743, 4975JJ2028D
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Peter D - June 11, 2021
Verified Purchase
Freeze drawer sliders - amazing service
The parts were exactly what I needed for my 12 year old LG refrigerator, which in itself is amazing in this era of obsolescence. And delivery by courier was 2 business days after I placed the order. With all my appliances roughly the same age, i will for sure be keeping the PartSelect website in my browser favourites.
LARRY B - November 14, 2020
Verified Purchase
Side rail for freezer drawer.
Part was delivered quickly. It was easy to install and returned my freezer drawer to full use. I will not hesitate to contact PartSelect in future as my first choice.
Patrick L - May 12, 2020
Verified Purchase
Work perfect
Fast and great
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
plastic on rail guides broke
removed three screws from each guide and removed. Replaced with new guides using the same screws.
Other Parts Used:
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HARRY from SILVER SPRING, MD
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 5 people
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
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Betty
December 30, 2017
My model # has a /04 after the number lfc20760sb / 04 it also's says it was manufactured in mexico in 2010. The freezer drawer guide 4975jj2028d illustration does not look like the ones in our refrigerator. The screw holes do not look like they will align. Can you confirm that this is the right part.
For model number LFC20760SB
Hello, Thank you for your inquiry. The part number for your specific model is 4975JJ2028C for the right side, and part# 4975JJ2028D is the right hand side. This is an updated part number from the manufacturer. Hope this helps!
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Heather
March 17, 2020
Hi, my LG needs a art and i’d like to clarify which one(s). The top drawer slider (plastic part) is broken on the left and right rails (the white plastic piece is missing a piece on each). Please advise which parts i may need. Thank you!
For model number LFC23760
Hi Heather,
Thank you for your question. You will need to replace the left and guide rail assemblies. The part number listed under your model number for the right side guide rail is PS3524811 and the part number for the left side guide rail is PS3524812. To place an order for the parts you may order them either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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Betty Field
January 3, 2018
Question:My model # has a /04 after the number lfc20760sb / 04 it also's says it was manufactured in mexico in 2010. the freezer drawer guide 4975jj2028d illustration does not look like the ones in our refrigerator. the screw holes do not look like they will align. can you confirm that this is the right part.
betty for model number lfc20760sb
answer:
hello, thank you for your inquiry. the part number for your specific model is 4975jj2028c for the right side, and part# 4975jj2028d is the right hand side. this is an updated part number from the manufacturer. hope this helps!
please clarify, by right hand side as i am looking into the drawer or the right side of drawer at it is facing me? also if 4975jj2028c for the right side, doesnt that make part number 4975jj2028d the left. the guide rail that is on the same side as the ice maker flange with screw holes is shorter and starts almost flush to the edge. that is what i need and the picture showes the flanges starting more in center.
For model number LFC20760SB/o4
Hi Betty,
Thank you for your question. Yes, the left guide rail assembly is coming up under the model number and it is designed to work with your appliance. I hope this helps. Thank you and have a great day!
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Mike
December 28, 2017
Part number ps3524838 (145f) is the left rail guide of the top shelf of the freezer, correct? How does the receiving part attach to it?
For model number 795.76209.901
Hi Mike, Thank you for the question. Yes, the PartSelect Number PS3524838 (#145F) is the left side guide rail. The basket should just slide into the rail its self. Hope this helps!
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Cathie
February 22, 2019
I need the freezer left rail guide for my Kenmore refrigerator. Is ps3524838 the correct part? It does not look the same as the one that is on my freezer.
For model number 795.78302.804
Hello Cathie, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS3526396 for the rail for the freezer door. The Part Number: PS3524838 is for the Tray or basket inside the freezer. Hope this helps, good luck with this repair!
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DOUGLAS
June 3, 2022
this is for a Kenmore bottom freezer wire drawer basket LEFT rail guide assembly is this the complete assembly P/N 3524838 please let me know as soon as soon as possible, Thank-you
For model number 795.71304.011
Hi Douglas,
Thank you for your question. Yes, this part is listed for your freezer. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Peter
November 11, 2022
The slider for the pull out drawer in my freezer is broken on the right side
For model number LFC23760st/04
Hello Peter, thank you for your question. The Slider for the Right side is part PS3524837. We hope this information will help you.
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Dorothy
July 31, 2023
Does the part # 4975JJ2028D work on my model for the freezer?
For model number LFX25974ST/06
Hi Dorothy, thank you for contacting us. The rail guide assembly you have mentioned is not compatible with your model. The rail guide that fits in your model is part number PS3648813. We hope this helps!
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Sandra
May 1, 2024
I need the left Drawer Slide Rail Assembly for the top freezer drawer. It is about 12 inches long I ordered one that was too long (15 inches). Can you help me?
For model number LFC21776ST
Hi Sandra, thank you for reaching out. The guide rail assembly for the left side of the top freezer drawer is part number PS8749167. We hope that helps!
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS3524838
Manufacturer Part Number: 4975JJ2028D
Manufacturer Part Number: 4975JJ2028D
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