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★★★★★
★★★★★
David G - January 2, 2019
Verified Purchase
Quick Repair
Received the part in one day and the appliance is running again.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 10 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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Door handle broke and could not open the dishwasher
Managed to open the dishwasher without breaking anything else! 1ST TURN OFF THE POWER SUPPLY AT THE BREAKER BOX,SAFETY IS PARAMOUNT! Took the kick plate off at the bottom, unscrewed the bottom of the front panel and removed the interior door screws. Removed top panel with the circuit board attached, be very careful doing this as you can destroy the circuit board if it cracks or bends.Unplug it and set it aside. remove the broken door handle and insert the new one with the simple metal and spring mechanism. put it all together in reverse order. DO NOT OVER TIGHTEN ANY OF THE SCREWS OR YOU CAN STRIP THEM AND HAVE MORE PROBLEMS! I have to say I was surprised how quickly the part arrived during some of the worst weather conditions up north. Very pleased!
Other Parts Used:
Vincent from Ruskin, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
29 of 41 peoplefound this instruction helpful.
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Release handle broke with door in latched closed position
Normal handle replacemnt would have been by removeing the screws on the inside panel to release the front panel and permit access to the handle location.
The door being latched closed required aceesing from the exterior by removing all of the outer screws and outide panel, removing all of the interior components and then reaching the latch from outside. A most difficult process. Some other plastic clips were broken in this process.
Once the door latch was released, normal acces was easily gained and replacing the handle was relatively easy. After everything was reinstalled, the top outside pane was loose because the broken clips no longer held the panel in place. A self tapping screw, although visable but not too noticeable, holds the panel secure.
The unit is over 11 years old and plastic is not very durable. The handle was subject to being broken by normal everyday useage. A metal part would have been much better a design for this item.
Bought new ref. and stove and it didn't match in color
No repair just changing color. As a women I went online and ordered all the parts I thought I would need and they arrived within a few days. Everything went together perfect. We used the parts list from online. First time everything was right and worked perfect. My husband put everything together and I kept my fingers crossed.
Took 6 screws off to disassemble the control panel, removed the electonics, removed and ordered handle, and replaced it.
Smooth.
Other Parts Used:
Anthony from Boca Raton, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
11 of 15 peoplefound this instruction helpful.
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Plastic handle broke
Removed inside cover and inserted new handle on two tabs and attached latch. Slightly tricky to get 3 pieces in place and reattach cover without them moving.
Other Parts Used:
Paul from Ashburn, VA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
8 of 11 peoplefound this instruction helpful.
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Dishwasher not cleaning well. Latch not opening easily.
Uncscrewed the lower washer arm retaining nut and replaced it along wint the 2 washers. Cleans like new.
Unscrewed the front panal from behind. Removed the inside vent covering. Unscrewed the handle screws and removed the handle. Replaced the handle and screws but not before gouging the back of my hand ( I had a needle and thread) and then reattached the panal and vent cavering. The blow-up diagrams you all have are a great reference. Thanks
Got home and my wife couldn't the dishwasher door!
After throwing a fit- I looked on the internet for any drawings from the Kitchenaid website. There were none. I then started taking apart the dishwasher, took apart the entire front door. Found that the door handle was broken and went online to find the part. Partselect.com had the drawing of the door assembly, realized that I didn't need to take apart the whole door! Reassembled the door while waiting for the part, then using the partselect drawing, removed only the parts necessary and replaced the broken part!
Other Parts Used:
Dan from Albuquerque, NM
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
2 of 7 peoplefound this instruction helpful.
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Handled snapped, could not open door
I personal did the repair, my brother-In-Law did for me. The biggest problem was trying to opening the door up. It took an hour to figure it out. Ordering the part was an easy process. The repair took him 1/2 hours. Result: I'm back in business!
The repair itself want too tough. Use Torx screwdrivers to take screws from inside of door seams, turn inner dryer screen 45 degrees to take off, pry open stainless steel inner door from outer door. Take out old handle, clip in new handle and reverse process. There was no need to disconnect circuit board wiring due to slack in wires. One cautionary note, stainless steel inner door housing is EXTREMELY sharp, sliced 3 fingers while removing/installing inner door.
Other Parts Used:
Joe from MIDDLETOWN, NJ
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 of 2 peoplefound this instruction helpful.
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door handle and control panel broken
remove the top 4 screws, tilt out, pull up and away from door. remove screws holding circut board. lay panel on counter and remove metal rod and put in new handle, it can only go one way. install handle into panel and snap in place. reinstall circut board, slide bottom of panel in first, reinstall 4 screws.15-20 min job. I also installed a new cover over the front panel because the old one was bad.
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3 questions answered by our experts.
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Kyle Berg
December 8, 2017
Does the part (door handle) come in white: Ps11747089
For model number KUDS24SEWH4
Hello Kyle, Thank you for your inquiry. We show that the handle is only available in black. Hope this helps!
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Sharon
October 18, 2019
Will this handle work with this model of a KitchenAid dishwasher which we purchased in 2000? It is old, but still works great. Cannot open the door; handle failed.
For model number KUDM25SHBT
Hello Sharon, thank you for your question. Yes, this handle will work with your specific appliance. Good luck with your repair!
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Bobby
April 10, 2023
Is latch part number PS11747089 an OEM Whirlpool part?
For model number KUDR24SE
Hello Bobby, Thank you for writing. All the parts we sell are OEM parts. Thank you for the inquiry, good luck with the repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11747089
Manufacturer Part Number: WP9743903