Troubleshooting
This part fixes the following symptoms:
Will Not Start
This part works with the following products:
Dishwasher.
This part works with the following products:
Maytag.
Part# W10811164 replaces these:
W10398669, W10475784, W10751544
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Ronnie M - November 12, 2021
Verified Purchase
Easy install
The part was mint and easy to install
Bernard M - October 3, 2018
Verified Purchase
Easy swap
My 15 year old son made the repair.
Allan M - August 29, 2018
Verified Purchase
Great part
The part was delivered fast. Easy to install and it works great. Only complaint is that the sticker with the part number is on the ribbon cable and that I believe is what causes the cable to burn or short out. It needs to be put on the panel instead
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 2 reviews.
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key pad strip shorted out
just had to remove 4 screws on the top of panel and disconnect the plug
Other Parts Used:
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Gregg from MARTINEZ, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
10 of 15 people
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no power to control panel. Lights would not come on when button is pushed.
Take pictures of electronic control with phone. Has multiple connections. Slide elect. cntrl. off mount swap connections 1 at a time to new cntrl. Slide new cntl. on mount. Connect control panel. Re-install inner panel. Be sure to disconnect power plug before starting. Good luck
Other Parts Used:
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Alan from MEDINA, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
2 of 2 people
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Questions and Answers
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Dianna
December 24, 2017
Touch does not work. Seems to have no power as if it were not plugged in. Power source has been verified. What is the control panel/touch pad replacement part number should i look for? Stainless steal.
For model number MDB7749SBM0
Hi Dianna,
Thank you for your question. The part number for the stainless steel touchpad and control panel is PS11723019. I hope this helps. Thank you and have a great day!
6 people found this helpful.
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Albert
December 30, 2017
Control panel which part number for black
For model number mdb7749sab0
Hello Albert, Thank you for your inquiry. Part# W10811164 is the black control panel. Hope this helps!
4 people found this helpful.
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Steve Tanner
January 8, 2018
The dw will not start a wash cycle. The keys on the keypad don't respond as they should. Many times when pressing a key, nothing happens. Sometimes the control lock just stays lit regardless of what is pressed. When you press start, nothing happens. When you press autoclean, either nothing happens, or sometimes other lights randomly come on. Is it likely that replacing the control panel will solve this problem?
For model number MDB7749SBB2
Hi Steve,
Thank you for your question. If the touchpad is not responding, you will need to check the touchpad, the electronic control board and the wiring connections between the touchpad and the electronic control board to see what is causing the issue. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Kenneth
January 11, 2018
I need a bisque control panel do you have any in stock
For model number MDB7749SBQ3
Hello Kenneth, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11723018. Hope this helps!
1 person found this helpful.
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Matthew
February 7, 2018
I need a control panel and touch pad for a black dishwasher. Which part number is the correct one for the color black. (ps11723016?)
For model number MDB7749SBB3
Hi Matthew,
Thank you for your question. This would be the correct color panel for your appliance. I hope that helps. Good luck with your repair.
1 person found this helpful.
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Tommy
April 17, 2018
The auto clean button stays on when the door is shut but no other buttons will work. Do i need to order a new control panel board and if so what would be the part number?
For model number MDB8949SAB0
Hi Tommy,
Thank you for your question. There are two parts that you would want to check for a problem like this. Your control board and your control panel. Your control panel part depends on what color you need. I have listed the others down below for you. I have also listed your control board. Good luck with your repair.
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Thomas
December 7, 2018
I have replaced my control panel p/n w10811169 for my dishwasher, which was recommended by your web site. I've unplugged the machine prior to replacement and after swapping plugged the dishwasher back in with the same problem. Control lock light on and when i unplug and re-plug in i get the normal wash light when i press the button i hear two clicks and it goes back to control lock light and does not start. What can this be related to. All connections are good!?
For model number MDB7749SBM3
Hello,Thank you for contacting us. If the control Panel did not fix the issue then the Electronic Control Board may be the issue, PartSelect Number PS8260218. Hope this helps, good luck with this repair!
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Leonard
August 27, 2019
Will the control panel that you sell fit. It does not have my model number w10398665.
For model number MDB7749SAB0
Hi Leonard, thank you for your question. Yes, this is the part that you are looking for according to your manufacturer and the model number provided. I hope that helps. Good luck with your repair.
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Sharon
September 15, 2022
My dishwasher the start button is not working but machine it is working sometimes by self without any touch.
For model number Maytag MDB8949SBM3 , F4506009
Hello Sharon, Thank you for your inquiry. We have researched the model number that you have provided and it could be an issue with the control panel or the control board. The easiest way to test is to disconnect the power from the dishwasher, open up the door panels, and unplug the control panel cable from the control board. Leaving the door open and the cable unplugged, reassemble the door, then turn the power to the dishwasher back on. Wait 10 minutes and then close the dishwasher door. If the issue is with the control panel, the control board will recognize the control panel is unplugged and turn the drain pump on, and the control panel touchpad is at fault. If it doesn't, then the issue is with the control board. We hope this helps and if you need help placing an order for a part, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Clayton
January 11, 2024
I have a Maytag Dishwasher where the plastic control panel is coming off. Just to be clear, this is the part that us pulled to open the dishwasher. Ours is coming off. It seems there are only plastic tabs to keep it attached to the door. I've have reattached it but each time in comes back off and get worse. What do you recommend?
For model number MDB7749SBM0
Hi Clayton, thank you for your inquiry. Based on our understanding of the issue, we would recommend replacing the door handle, part number PS11754260, to solve the problem. We hope that helps!
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11723016
Manufacturer Part Number: W10811164
Manufacturer Part Number: W10811164
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