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2 questions answered by our experts.
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Polly
November 30, 2019
The part that covers the vents above the door fell off. Is this available ?
For model number WMH1164XWS1
Hi Polly, I think you may be looking for the vent grille. Thank you for your question and good luck with your repair!
Just suddenly stopped heating, just heated one item and no problem and then few minutes later went to heat another dish and no heat, all other functions work without problem
For model number WMH1164XWS1
Hi Nancy, thank you for reaching out. According to our research on the model, the diode appears to be faulty and you may need to replace it with part number PS12584264. Glad to be of help!
The nightmare was that this microwave is installed under the cabinet....in order to get to the light bulb I had to pull out my stove then squeeze into the space between the stove and counter....my old microwave light bult was much easier to change.....Shame on Whirlpool for making this so difficult.....must be a better way to cover the light bulb so that we do not need a screwdriver to remove the door to get to the light bulb
Ordered top & bottom micro-switches and mounting plate parts. Internet reviews could not find specifics if the issue was due to a top/bottom or combination of micro-switch or mounting plate failure. Pulled the plug. Removed the top vent assembly cover held in by 2 Phillips screws inside the vent. Removed the control panel held in by 1 Phillip screw at the top vent assembly area. Lifted control panel upward to release the catch and moved it off to the side - didn't disconnect any leads. Used a Torx bit to remove the door switch mounting plates at the front and pulled the plates through the opening from the control panel. Documented the wire color code connections, the top plate uses 2 micro's with one using both the closed & open contact. Installed the respective micros on the mounting plates and worked backwards with the wiring and removal steps. Once completed, the open/close sensing has worked every time.
