The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
$156.41
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The tub bearing supports the spin basket shaft at the back of the washing tub. If your washing machine will not spin, is leaking water, or if there is a loud screeching noise during the wash cycle, th...
This drain hose plug, also known as a hose cap, is a genuine OEM part for your washing machine. This plug caps the drain hose from the pump housing, and helps prevent leaks from your washer. Before be...
$10.26
In Stock
Order within the next 30 mins and your part ships today!
Order within the next 30 mins and your part ships today!
Questions And Answers for WM3431HS
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Ted
November 2, 2021
Keeps coming up with a code fe water won’t shut off
For model number WM3431HS
Hello Ted, Thank you for your inquiry. The FE error code indicates that the washer is overfilling. This is usually the result of faulty water valve. We recommend checking the two water inlet valves, part numbers PS3527427 and PS3527433. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Good luck with your repair.
I had a OE, and a 1 E code show up. What could be the problem?
For model number WM3431HS
Hi Iwalani, thank you for reaching out. We have researched and found the 1E error code indicates that the washer was unable to fill with water and the 0E error code indicates that the washer was unable to drain the water. You may need to check the water inlet valve, part number PS3533115, and the drain pump, part number PS3579318, to fix the issue. We hope this solves your problem!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer came apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
There are two pumps in this system. I turned the washer on its side and took off bottom plate. There are several screws holding this on. I then took the entire pump assembly off. There are 3 screws holding each pump on the brown plastic body. Each pump has a positive and negative lead. I switched out the pump and reassembled. The hardest part is getting the 3 "shock absorbers in place with the rubber sleeves. I think the book suggest getting to the pump from the front side but I went through the bottom. Worked good. I did wonder however if the other pump was working. Do you need two pump working to get flow? By replacing one pump I went from no flow to good flow. Cost me $75.00
